NAB Connect help guides

Useful information to help you complete your everyday banking tasks.

Administration and forms

Forms and product applications

Use our range of helpful Forms and product applications guides in NAB Connect.

Passwords and tokens

Use our range of helpful guides to learn about passwords and tokens in NAB Connect.

Self-service for Administrators

Use our range of helpful guides to learn about what Administrators can do via self-service in NAB Connect.

User management

Use our range of helpful User management guides in NAB Connect.

What's new with NAB Connect?  View our latest feature releases

Getting started Help for first time users of NAB Connect

Here are some of our most popular help guides for getting started with NAB Connect.

Make amendments in NAB Connect

You can easily make changes to your NAB Connect facility including: 

  • Add new Administrators

  • Upgrade existing Authorising Users to Administrators

  • Add accounts or entities

  • Change authorisation rules

  • Enable Segregation of Duties

  • Enable Dual Admin

Use the NAB Connect Amendment form

Helpful resources to get the most out of your online business banking

NAB Connect training

Join us for a NAB Connect training webinar to learn more about NAB Connect functionality.

PayID for business

Make and receive business payments almost instantly.

NAB Connect Mobile app

Manage business payments on the go with our business banking app, NAB Connect Mobile.

Get in touch

Customer Support Tool

Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.

Customer Support Tool

Contact us

Visit our business banking contact page for how-to-guides and FAQs, as well as contact numbers.

View all our business banking contacts

Visit a NAB business banking centre

Let our business banking specialists help you in person.

Find a NAB business banking centre

Important information

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Any advice on our website has been prepared without considering your objectives, financial situation or needs. Before acting on any advice, consider whether it is appropriate for your circumstances and view the Product Disclosure Statement or Terms and Conditions available online or by contacting us. Credit applications are subject to credit assessment criteria. Interest rates, fees and charges are subject to change. Target Market Determinations for our products are available at nab.com.au/TMD. Products issued by NAB unless stated otherwise.

© National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686