Guides and support for products and services

Whether it’s for business cards, NAB Connect, merchant services or one of our other business services, we’ve got helpful online guides and support.

Internet banking support

Access help to complete simple business banking tasks online.

  • Learn how to register and log into NAB Internet Banking.

  • Create a PayID® for your business. 

  • Find out how to access statements online.

  • Click to call – you can use the NAB app to contact a business banking specialist securely.

Business and commercial card support

Find the right help to manage your business credit cards.

  • Make repayments.

  • Change your PIN.

  • Change your credit limit.

  • Add a cardholder or a third-party authority.

Merchant support

Information and support for your merchant services.

  • Terminal solutions.

  • EFTPOS terminal user guides.

  • Security tips to protect EFTPOS terminals.

  • Merchant fees and charges.

NAB Connect support

Resources to help you get the most out of NAB Connect.

  • Demonstration videos and help guides.

  • Getting started and using NAB Connect.

  • NAB Connect updates.

  • NAB Connect fees and charges.

Need help with personal banking? Take a look at our help and support for personal banking products.

More helpful resources

Get in touch

Contact us

Visit our business banking contact page for how-to-guides and FAQs, as well as contact numbers.

Visit a NAB branch

Our business bankers are located all around Australia.

Terms and Conditions

PayID® is a registered trademark of NPP Australia Limited ABN 68 601 428 737.