Guides and support for products and services

Whether it’s for business cards, NAB Connect, merchant services or one of our other business services, we’ve got helpful online guides and support.

Business and commercial card support

Find the right help to manage your business credit cards.

  • Make repayments.

  • Change your PIN.

  • Change your credit limit.

  • Add a cardholder or a third-party authority.

Explore our business and commercial card guides

Merchant support

Information and support for your merchant services.

  • Terminal solutions.

  • EFTPOS terminal user guides.

  • Security tips to protect EFTPOS terminals.

  • Merchant fees and charges.

Explore our merchant services guides

NAB Connect support

Resources to help you get the most out of NAB Connect.

  • Demonstration videos and help guides.

  • Getting started and using NAB Connect.

  • NAB Connect updates.

  • NAB Connect fees and charges.

Explore our NAB Connect guides

Need help with personal banking? Take a look at our help and support for personal banking products.

More helpful resources

Help

Guides, tools and FAQs to help you manage your banking products and services.

Financial assistance

If you’re experiencing financial difficulty, there are some ways we can help.

Important information for our business banking products

Find our product disclosure statements and terms and conditions for business banking products and services.

Get in touch

Contact us

Visit our business banking contact page for how-to-guides and FAQs, as well as contact numbers.

View all business banking contacts

Visit a NAB branch

Let our business banking specialists help you in person.

Find a NAB business banking centre

Important information

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Any advice on our website has been prepared without considering your objectives, financial situation or needs. Before acting on any advice, consider whether it is appropriate for your circumstances and view the Product Disclosure Statement or Terms and Conditions available online or by contacting us. Credit applications are subject to credit assessment criteria. Interest rates, fees and charges are subject to change. Target Market Determinations for our products are available at nab.com.au/TMD. Products issued by NAB unless stated otherwise.

© National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686