NAB has achieved Canstar’s 5 STAR RATING for Most Satisfied Customers, Small Business Merchant Services for 2020.
COVID-19 hardship relief
We know that COVID-19 restrictions continue to impact our EFTPOS merchants and HICAPS providers.
In line with our CEO’s commitment to support small and medium businesses we are offering a three month terminal rental waiver for July, August and September 2021 for any merchants who are suffering hardship due to COVID 19 restrictions.
Please speak to your relationship banker or call our Merchant Help Desk on 1300 369 852, 7am to 7pm, (AEST) 7 days a week. For HICAPS merchants please contact HICAPS online or call the HICAPS Help Desk on 1300 650 852, 8am to 10pm, (AEST) Monday to Saturday.
What you need to know
Keep your terminal safe from criminals
There are always security risks when it comes to your EFTPOS terminal. Keep up to date with all the latest ways to reduce your businesses exposure to scams and fraud.
Get support for your terminal
Learn more about your terminal, watch videos, get step-by-step instructions on how to perform everyday tasks, as well as troubleshooting guides.