Understanding chargebacks
Learn about chargebacks, how disputes are resolved and what you can do to reduce chargebacks.
Now you can do more with NAB Transact eCommerce
We’ve added a new function to our NAB Transact eCommerce solution. You can now conduct an Account Verification Check (also called $0 Auth) through XML API, the NAB Transact Portal and our Mobile Portal.
VISA and Mastercard Interchange rate changes
Visa and Mastercard have made recent changes to Interchange Rates, which come into effect September / October 2018.
Get support for your terminal
Learn more about your terminal, watch videos, get step-by-step instructions on how to perform everyday tasks, as well as troubleshooting guides.
Ingenico Move 5000
- Machine colour : Black
- Brand: Ingenico
- Model: Move/5000
- Display: 3.5 inch touchscreen
- Weight: 320 grams
Verifone VX680 / VX820
(no longer for sale to new merchants)
- Machine colour : Silver
- Brand: Verifone
- Model: VX680 (Mobile) or VX820 (Countertop)
- Display: 3.5 inch touch screen
- Weight: 502 grams
Unsure of which terminal you have?
Watch the video on the right to help identify your EFTPOS terminal.
Identify your terminal
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1300 369 852
Merchant support, 24/7
Transact support, Mon–Fri 8am to 8pm (AEST/AEDT)
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