Understanding chargebacks
Learn about chargebacks, how disputes are resolved and what you can do to reduce chargebacks.
New RBA surcharging standard
Currently, different businesses surcharge their customers in different ways. To ensure fairness, the Reserve Bank of Australia (RBA) has defined a new surcharging standard.
VISA and MasterCard changes
Effective March 1, 2018, both Visa and Mastercard will be making changes to their interchange fee structure and rates.
Get support for your terminal
Learn more about your terminal, watch videos, get step-by-step instructions on how to perform everyday tasks, as well as troubleshooting guides.
Ingenico Move 5000
- Machine colour : Black
- Brand: Ingenico
- Model: Move/5000
- Display: 3.5 inch touchscreen
- Weight: 320 grams
Verifone VX680 / VX820
(no longer for sale to new merchants)
- Machine colour : Silver
- Brand: Verifone
- Model: VX680 (Mobile) or VX820 (Countertop)
- Display: 3.5 inch touch screen
- Weight: 502 grams
Unsure of which terminal you have?
Watch the video on the right to help identify your EFTPOS terminal.
Identify your terminal
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