What you need to know

Understanding chargebacks

Learn about chargebacks, how disputes are resolved and what you can do to reduce chargebacks.

Find out more

Now you can do more with NAB Transact eCommerce

We’ve added a new function to our NAB Transact eCommerce solution. You can now conduct an Account Verification Check (also called $0 Auth) through XML API, the NAB Transact Portal and our Mobile Portal.

Find out more

VISA and Mastercard Interchange rate changes

Visa and Mastercard have made recent changes to Interchange Rates, which come into effect December 2018.

Find out more

Get support for your terminal

Learn more about your terminal, watch videos, get step-by-step instructions on how to perform everyday tasks, as well as troubleshooting guides.

Ingenico Move 5000

  • Machine colour : Black
  • Brand: Ingenico
  • Model: Move/5000
  • Display: 3.5 inch touchscreen
  • Weight: 320 grams

Find out more

Get help now

NAB Now / mPOS

  • Machine colour : Black
  • Brand: Quest
  • Model: MT330
  • Display: colour

Learn more

Verifone VX680 / VX820

(no longer for sale to new merchants)

  • Machine colour : Silver
  • Brand: Verifone
  • Model: VX680 (Mobile) or VX820 (Countertop)
  • Display: 3.5 inch touch screen
  • Weight: 502 grams

Find out more

Get help now

Get help now with the Troubleshooting Wizard tool

Unsure of which terminal you have?

Watch the video on the right to help identify your EFTPOS terminal.

Identify your terminal

Looking for additional EFTPOS terminals?

Let's talk

We’re ready to help your business

Have us call you
Call 1300 369 852

Merchant support, 24/7
Transact support, Mon–Fri 8am to 8pm (AEST/AEDT)