Important information for your business

Learn more about your merchant fees and charges, keep updated with the latest changes to rates and fees and access the latest Merchant Agreement.

Help and support Support for your payment terminal solution

Learn more about your payment terminal solution – watch videos, get step-by-step instructions for performing everyday tasks, and see our troubleshooting guides.

How to look after your NAB EFTPOS machine

Quest QT850

Quest QT850 terminal

Quick view:

  • Machine colour: Black

  • Brand: Quest

  • Model: Quest QT850

  • Display: 3.5” colour touchscreen

  • Weight: 395 grams 

Quest QT850 terminal

Ingenico Move/5000

Ingenico Move/5000 terminal

Quick view:

  • Machine colour: Black

  • Brand: Ingenico

  • Model: Move/5000

  • Display: 3.5-inch touchscreen

  • Weight: 320 grams

NAB Easy Tap

NAB Easy Tap payment app 

Quick view:

  • Machine: Payment app downloaded to your compatible Android device

  • Brand: Developed by Quest Payment Systems

  • Minimum operating system: Android Operating System (OS) of 9.0+

  • Device eligibility: Android device with Near Field Communication (NFC) enabled


mPOS MT330 (no longer for sale to new merchants)

Quick view:

  • Machine colour: Black

  • Brand: Quest

  • Model: MT330

  • Display: OLED, 128 x 96 pixels, Colour graphic display

  • Weight: 140 grams

Verifone VX680/VX820

Verifone VX680/VX820 (no longer for sale to new merchants)

Quick view:

  • Machine colour: Silver

  • Brand: Verifone

  • Model: VX680 (Mobile) or VX820 (Countertop)

  • Display: 3.5-inch touchscreen

  • Weight: 502 grams

Tips Business resources for merchants

Resources for merchants including information about choosing EFTPOS, guides for taking payments, industry-specific help and advice, security tips and more.

Enhance your setup

Security and fraud

Troubleshooting and guides

Understanding fees and charges

Banking to suit your needs

We back businesses with solutions to make your banking as easy as possible.

Contact us

Talk to a Transactional Banking Specialist

Let us help with your business banking needs, Monday to Friday, 8:00am to 6:00pm (AEST/AEDT)

1300 338 767

24/7 Terminal support

Call us for terminal support 24/7.

1300 369 852

eCommerce and Online support

Call us for NAB Transact support Monday to Friday, 8:00am to 8:00pm (AEST/AEDT)

Call us for NAB Gateway support 24/7.

1300 369 852

Important information