Understanding your merchant statement
Learn how to read and understand your terminal or Ecommerce merchant statement.
Merchants who currently use Verifone VX820 EFTPOS terminals (not integrated) will receive a phone call from our service provider, on behalf of NAB to replace the terminal.
Visa and Mastercard have made recent changes to Interchange Rates, which come into effect 1 September 2019, 19 October 2019 and 1 November 2019.
Learn more about your terminal, watch videos, get step-by-step instructions on how to perform everyday tasks, as well as troubleshooting guides.