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As banking and technologies develop rapidly, NAB is 100% committed to providing innovative banking solutions while maintaining world class security standards.

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Update to NAB Mobile Banking App

If you receive a notification titled ‘Update Required’ when you open the NAB Mobile Banking App on your phone, you will need to update the App to the latest version.

This update includes bug fixes and enhancements based on your feedback.

The ‘Update Required’ notifications for Apple and Android users are below:

To update the NAB Mobile Banking App to the latest version, please follow the below instructions:


You can simply select the ‘Update’ button on the notification on NAB Mobile Banking App.

Alternatively, you can update the App by:

  1. Open the Google Play store on your mobile
  2. Search for ‘NAB’
  3. If the NAB Mobile Banking App needs updating, an ‘Update’ button will display next to it.
  4. Tap the button to update the App.


  1. Open the Apple App Store on your iPhone
  2. Tap the ‘Updates’ icon at the bottom of the screen.
  3. If the NAB Mobile Banking App needs updating, it will appear with an ‘Update’ button next to it.
  4. Tap the button to update the App.

If you have any questions or feedback, please contact 13 22 65 or visit your local branch.

Security contacts

Need assistance?

If you believe your online security has been compromised, please call us immediately on 13 22 65 from 8am-7pm Mon-Fri, or 9am-6pm on weekends (AEST/AEDT).

Received a suspicious email?

Please report any suspicious emails or text messages to

If you have received a suspicious email or text message and have responded to it, please call 13 22 65 immediately or contact your local branch.

Lost or stolen cards?

Call 1800 033 103, 24 hours, 7 days a week.

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