Direct debit - how it works

Want greater certainty with your payments? Direct debit helps you get paid on time.

NAB Direct Debit eliminates the worry of when and how you’ll get paid. Funds are automatically drawn from your customer’s account at the same time every month so you both know what to expect, from one billing cycle to the next.

Take a look at what’s involved to get it up and running:

  • We’ll establish you as a Direct Entry User (subject to approval and credit).
  • You’ll receive approval from your customers to draw funds from their account by having them complete a Direct Debit Request (DDR) form.
  • Using NAB Connect, you create and submit an electronic direct debit file containing your customers’ account numbers and the amounts to be debited. Instructions on creating a payment file can be found under NAB Connect help.
  • We’ll process the file, credit your nominated business account and debit your customers’ bank accounts overnight.

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Talking shop

Learn how other business owners and industry experts are using our merchant services to establish and grow their businesses.
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