Why use NAB Direct Debit?

NAB Direct Debit eliminates the worry of when and how you’ll get paid. Funds are automatically drawn from your customer’s account at the same time every month so you both know what to expect, from one billing cycle to the next.

How to get started

  1. We’ll establish you as a Direct Entry User (subject to approval and credit).

  2. You’ll receive approval from your customers to draw funds from their account by having them complete a Direct Debit Request (DDR) form.

  3. Using NAB Connect, you create and submit an electronic direct debit file containing your customers’ account numbers and the amounts to be debited. Instructions on creating a payment file can be found under NAB Connect help.

  4. We’ll process the file, credit your nominated business account and debit your customers’ bank accounts overnight.

eCommerce solutions you may be interested in

NAB eCommerce Merchant Account

Combine your gateway provider with a NAB eCommerce Merchant Account, so your transactions are submitted to us for quick authorisation and settlement.


  • Overnight settlement to a NAB Business Transaction Account

  • Easy set up – just provide your merchant account details to your gateway provider

  • Use with any NAB accredited third-party gateway

NAB Transact

Secure and convenient card payments when your customers aren't present with you – includes online, phone, mail orders and payments. You can also view all your payments in one place.


  • Get your money quickly

  • Secure hosting

  • Multiple currencies

Talking Shop

Learn how other business owners and industry experts are using our merchant services to establish and grow their businesses.

Contact us for merchant servicing and support

Speak to a specialist for customer support and servicing.


Call us

Monday to Friday 8:00am to 6:00pm (AEST/AEDT)

Within Australia: 1300 369 852

Request a call back

Have a business banking specialist call you.

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Important information