60-minute sessions covering four extensive topics

Getting started

We explain the differences in user permissions, navigate the landing page and describe the resources available to you for support.

Reconciliation

We guide you through the different report options and their features.

Payments

We teach you how to create, modify and authorise payments, and how to safely store and access payment information.

Self-service

Learn about the key self-service administration tools for Administrators (Security Officers).

Register for an upcoming session

We use Zoom to run our NAB Connect training sessions. To view the demonstrations via Zoom you’ll also need to use your computer audio or dial into the teleconference for sound.

Customers say NAB Connect is number 1 for 6 consecutive years

Australia’s largest businesses say they are most satisfied with NAB Connect above all other platforms.

  • #1 Online Banking Platform (NAB Connect) 2019-2024
  • #1 Platform Security Features 2021-2024
  • #1 Platform Integration with Accounting Packages & Systems 2019-2024
  • #1 Platform User Friendliness 2019-2024
  • #1 Platform Customer Service and Support 2019-2024
  • #1 Platform Overall Features & Functionality 2019-2024
Find out more
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Frequently asked questions about NAB Connect training sessions

  • Learn more about NAB Connect’s functionality and become confident in understanding user permissions and the difference between reporting options. You will also discover how payments work and learn about the key self-service administration tools available to Administrators. This gives you the tools and knowledge needed to use NAB Connect effectively.

  • No, our online training webinars are free and available for all NAB Connect Users.

  • The videos are limited to one specific task each; however, the webinars are interactive. They discuss what can be done throughout the process by providing examples, giving you the chance to ask any questions.

  • All content covered is included on our NAB Connect Help pages at nab.com.au/nabconnecthelp. If you have further questions, simply register for another session, and get live help.

  • It may take a few hours before you receive the confirmation email. Check your spam mailbox, and re-register for the session if you have still not received the email.

Don’t have NAB Connect?

Register for NAB Connect today and manage your business banking anytime, anywhere.

Register now

Case study Learn and grow in confidence

“The session was well organised and structured; and the facilitator did an excellent job of explaining the various features. I thought that I would be familiar with most of what would be covered in the session, but I was surprised. The session was definitely worthwhile, and I will sign up for some of the more in-depth training sessions, and perhaps a personalised training session for our authorising users, in the future."

Karen, NAB Connect customer 

Attended the NAB Connect general overview session

Help and support

Helpful resources to get the most out of NAB Connect. Find guides, FAQs and information to help you use your business banking products and services more easily.

Get in touch

Customer Support Tool

Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.

Customer Support Tool

Contact us

Explore our business banking contact information and get support with a wide range of products, services and topics. 

View all business banking contacts

Visit a NAB business banking centre

Let our business banking specialists help you in person.

Find a NAB business banking centre

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