Support that extends beyond banking

In hard times you may need more than financial support and we understand that there may be things going on in your life that are causing money troubles.

We have trusted partners that we can connect you with for support if you’re experiencing unemployment, domestic and family violence, financial abuse, elder abuse or mental health issues.

In some cases, we may provide funding to our partners to ensure you get the support you need.

To learn more about this kind of support call 1300 308 175, Monday to Friday, 8am to 7pm (AEST/AEDT).  

Support we can connect you to

Unemployment help

We may refer you to Uniting, our community partner, for support with unemployment services, including job search, applications and more.

Learn about Uniting

Financial counselling

If you're feeling overwhelmed with financial decisions, a financial counsellor can help you put a plan in place.

Visit National Debt Helpline, opens in new window or call 1800 007 007

Domestic and family violence

We can help connect you with a family violence worker through our community partner or provide you with financial assistance.

Domestic and family violence help

Free counselling service

We've partnered with Benestar who can provide a free counselling service for NAB customers. To discuss this option, call us and we can provide you with more information.

Call 1300 308 175

Financial abuse

If you or your loved ones are experiencing financial or elder abuse, there are ways to keep your finances safe.

Financial abuse help

Important information