How to connect
We're available to chat Monday to Friday, 8am-7pm and weekends 9am-5.45pm (AEST). Before joining the conversation, we ask that you please review our community guidelines below.
At NAB, we want to create a safe space on social media for two-way conversations with our customers. Sharing questions and feedback is encouraged. To ensure our pages remain welcoming and safe, please keep the following community guidelines in mind.
We love to hear from our customers and the community, and welcome contribution, feedback and healthy discussion.
Keep in mind that NAB's Facebook, Twitter, Linkedin and Instagram pages are public, which means that in most instances, anyone can see your posts. They may even show up in search-engine results.
Our social media accounts are managed and moderated by a dedicated team of NAB employees. Comments and posts on our page are monitored and reviewed to ensure they comply with our policies, and while we make every effort to respond in a timely manner, we may not reply to every comment.
Also note that while we welcome comments from everyone, it is important to note that posts on the NAB's social media accounts do not necessarily reflect the opinions of NAB, nor does NAB confirm their accuracy.
To help keep our social accounts a safe, enjoyable and respectful space, we have the following community guidelines in place. Follow these guidelines to help keep things on track.
Please note that our Facebook page is moderated by NAB employees. We'll make every effort to respond in a timely manner; however, we may not reply to every comment.
Please note the following copyright and intellectual property policies:
To protect your privacy and the privacy of others, please don't include personally identifiable information such as your bank account details, birthday, home address, phone number, driver’s license, or tax file number, email address or phone number in any comment or post. If you do include personally identifiable information in your comment, your comment or post may be deleted to protect your personal safety.