Get ahead with faster and smarter payment solutions

Welcome to the new payments universe. NAB’s innovative suite of real-time payment solutions uses Australia’s New Payments Platform (NPP) to provide fast, easy, secure and data-rich payments that help your business or institution save time and resources – and provide your customers with more choice and control.

The solutions enable businesses, institutions and their customers to make and receive payments almost instantly, directly from one account to another – 24 hours, seven days a week, 365 days a year.

Our specialists are here to help too. They have a proven record of brilliant delivery and will support you through your implementation journey.

Solutions

PayID® Receivables

Traditional payment methods can be slow, costly, and error-prone – delaying cashflow and creating unnecessary manual work.

PayID Receivables is a cost-effective solution that enables real-time payments directly from your customers’ bank accounts. You gain faster access to funds, simplified reconciliations and reduced manual processing.

Your customers benefit too. Instead of dealing with complex EFT or BPAY reference codes, they simply use a unique PayID to make secure payments from their online banking platform. It’s quick, easy and familiar.

Whether your goal is to accelerate cashflow, improve customer experience or streamline operations, PayID Receivables delivers a smarter way to manage incoming payments.

Benefits for your business or institution

  • Real-time settlement: receive payments instantly, 24/7, all year round - boosting cashflow and financial control.
  • Cost-effective: competitive pricing makes it more affordable than traditional methods like BPAY.
  • Improved reconciliation: unique PayIDs and standardised data simplify reconciliation and reduce manual effort.
  • Simple integration: easily integrate PayID Receivables with your receivables platform using APIs or a SFTP connection. PayIDs can be created in real-time or via batch.
  • Comprehensive payment controls: set fixed amounts, expiry dates and usage limits to ensure payments meet your terms.
  • Enhanced security: ability to provide PayIDs protects against scammers who may intercept bills and change payment details.
  • Versatile configurable options: PayIDs can be set up for either single or multi-use.

Benefits for your customers

  • Easy payments: customers use a simple, unique PayID instead of complex account details.
  • Fast transactions: payments are processed in real-time via Australia’s New Payments Platform (NPP).
  • Simple and intuitive: PayIDs are a familiar way to pay and reduce friction in the payment process.
  • Enhanced confidence: customers have confidence they’re paying the correct business with clear visibility of the business name, invoice reference and payment amount.
  • Fewer errors: no need to enter BSB, account numbers or reference codes – minimising mistakes.
  • Secure and lower risk of fraud: no need to share card or account details. Payments are managed within their trusted online banking platform, safeguarded by two-factor authentication and biometric verification.

Pay by Bank (PayTo®)

Bringing together PayTo and e-commerce capabilities, Pay by Bank is a cutting-edge technology solution that provides businesses and institutions with a fast, simple and secure way to initiate one-off or recurring payments directly from customers' bank accounts.

It delivers real value to your customers too - enhancing their experience with greater control, choice, and visibility over payments while driving satisfaction and loyalty through a smoother, more transparent journey.

PayTo is the industry replacement for direct debit and can also be used in an e-commerce or bill payment environment as an alternative payment channel.

Benefits for your business or institution

  • Cost effective: cost efficient solution with no dishonours or chargebacks and minimal transaction disputes.
  • Receive funds faster: real-time payments and processing that can improve cashflow and forecasting.
  • Save time and resources: improve operational efficiency with reduced errors and automated payment reconciliations using real-time API (Application Programming Interface) payment confirmations.
  • Greater transparency and control: real-time notification when a PayTo agreement is cancelled or payment fails, enabling faster resolution and churn management.
  • Improve customer loyalty: seamless payment experiences and account-on-file solutions provide an enhanced customer experience.
  • Reduce fraud and risk: account details and sufficient funds are validated upfront, reducing the risk of fraud.
  • Fast implementation with dedicated support: Pay by Bank is highly agile and easily integrated into existing payment gateways. A unique user interface can be built and dedicated support is provided throughout the implementation journey.

Benefits for your customers

  • Real-time fund transfers: payments and credits are processed in real-time, allowing customers to stay updated on their account balances.
  • Easy to use: quick initial set up and then fast, single-click checkout experience for return purchases.
  • Convenient: no need to remember card, account or reference details – customers simply enter their PayID. If preferred, BSB and account numbers can be used.
  • Greater visibility and control: view, approve and manage regular payments in their bank account.
  • Cost effective: more cost effective than payment channels where surcharge is passed on.
  • Secure and lower risk of fraud: no need to share card or BSB/account details with seller during set up. PayTo agreements are managed in secure banking app with features such as two-factor authentication and biometrics.

Fast Payments API

Enables simple, secure and real-time transfer of funds between accounts via Australia’s New Payment Platform (NPP).

Businesses and institutions can securely integrate into NAB’s payment gateway and process payments directly from their finance systems to seamlessly pay suppliers or their customers, with payments made in real-time.

Benefits include

  • Simpler: businesses and institutions can initiate payments directly from their own systems via API i.e. through ERP (Enterprise Resource Planning).
  • Saves time and errors: no need to manually key in payment data, businesses can schedule or create automated workflows.
  • Flexibility: ability to pay directly to a PayID or to a BSB and account number.
  • Greater visibility: data-rich payments with up to 280 characters and real-time visibility of payment status.
  • Faster payments: reach the payee in real-time 24 hours a day, seven days a week, 365 days a year.
  • Industry payment formats: send ISO 20022 formatted payments, leveraging data-rich messaging, and enjoy greater flexibility.

Thank you to our valued customers

Australia’s largest businesses have recognised NAB Corporate & Institutional bank across a range of relationship and product categories in the 2024 Peter Lee Associates Surveys.* 


Peter Lee Associates 2024. Ranking against the four major domestic banks.
*#1 for Overall Satisfaction with Products and Services, Large Corporate and Institutional Relationship Banking.
+#1 for Relationship Strength Index, Transaction Banking Survey, and
#1 for Relationship Strength Index, Debt Capital Markets Survey.

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Important information

PayID® and PayTo® are registered trademarks of NPP Australia Limited ABN 68 601 428 737.