Reset your online banking password

Open the NAB app and tap Login.

Tap Forgot your password.

Enter your NAB ID and DOB. For help finding your NAB ID, tap What’s my NAB ID? Then tap Next.

Enter the security code sent via Push or SMS to your registered phone number.

Enter your new password. Confirm your new password. Then tap Next.

Your password has been successfully reset.

Select Forgot your NAB ID or password? on the NAB Internet Banking login screen.

Select Reset your password.

Review the information required to reset your password, enter your NAB ID and DOB and select Next.

Enter the security code we sent via PUSH, SMS, your telephone banking password, or a temporary password provided by a banker.

Enter a new password in the New password field, and again in confirm password field. Select Next.

You will see the success message - Click Ok. Your password has been reset.

To start using internet banking, you will be taken to the Login Screen where you’ll enter your new password.