Talk to us any time, any place

With the "Talk to NAB" Action for your Google Assistant, you can use your voice to find answers to your banking questions.

You can ask us your general banking queries, whether you've lost your card, are going overseas, or need help to get online. The “Talk to NAB” Action works across credit cards, personal loans, travel cards, internet banking, transaction and savings accounts and more through your Google Assistant-enabled devices, including your Google Home.

If you link your NAB accounts you can also find out your account balances and your recent transactions.

Get started

  • Step 1

    What you need

    You’ll need a Google Home device, or the Google Assistant on your compatible Android1 or iOS2 device and a data connection.

  • Step 2

    Say "Hey Google, talk to NAB"

    Make sure your Google Assistant is set-up on your device and simply say “Hey Google, talk to NAB”.

  • Step 3

    Ask us your questions

    Start asking general questions you may have and, when you’re finished, just say "Bye" or "Exit".

  • Step 4

    Link your account

    To ask Google about your personal banking situation, link your NAB accounts to Google. Visit Google to set this up.

What you can ask

"How do I change the pin on my credit card?"

"How do I get a secondary card?"

"I’ve lost my credit card."

"How is interest charged on my credit card?"

"I’ve found my credit card, how do I remove the block on it?"

"Can you help me pick a credit card?"

"I’d like to know about personal loans."

"How do I close my personal loan account?"

"How do I apply for a personal loan?"

"What are the fees for personal loans?"

"Can I get personal loan cover?"

"What is the maximum amount I can borrow on a personal loan?"

"What is the minimum amount I can borrow on a personal loan?"

"How long does it take for a personal loan to be approved?"

"How do I open a bank account?"

"How long does it take a cheque to clear?"

"How long does it take to send money to my account?"

"I’d like a transaction account."

"I don’t recognise a transaction on my account."

"Tell me about Travel cards."

"Where can I get a Traveller card?"

"What are the fees on your Traveller cards? "

"What currencies are available on the travel card?"

"How do I reload my travel card?"

"I’ve lost my travel card."

"How do I change the pin on my travel card?"

"What is the exchange rate on your travel cards?"

"I want to buy 100 pounds"

"I’d like to convert money"

"I’m going to London, how do I buy pounds"

"I want to trade AUD for USD"

"I need to get American dollars"

"I want to purchase some euros"

“What happens when my card expires.”

“When are the bank branches open?”

“How long does it take for my card to arrive?”

“What is needed for ID verification?”

“What is NAB Pay?”

“What is a Paytag?”

"What are my login details?"

"How to I reset my password?"

"How do I unblock my internet banking?"

Unlock more about your personal banking situation by linking your NAB accounts

“How much money do I have in my transaction account?”

“When’s the due date for my credit card?”

“What’s the minimum amount I owe on my credit card?”

“I’d like to know the interest rate on my personal loan.”

“How much do I owe on my home loan?"

FAQs

Have a question?

Important information

1Google Assistant works on Android smartphones running Android 5.0 or higher, and other Android devices as set out here. Google, Google Assistant and Android are registered trademarks of Google LLC.

2Google Assistant works on Apple devices running iOS 10.0 or higher. Apple and iOS are trademarks of Apple Inc., registered in the U.S. and other countries.

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