• To assess your personal loan application, we’ll need to verify your income, liability or identity details.
  • What we need to check varies depending on the type of income you’ve told us you have.
  • You only need to provide proof of income when your income is not directly deposited into a NAB account.

How to verify your income

  • Register or log in to NAB Internet Banking on a desktop computer and upload your documents using the Applications tab.
  • Send an email to credit.card.applications@nab.com.au with your income documents attached as a PDF or photo. Please include your reference number in the subject line.
  • Take your documents into your local branch.

Note: All documents need to be either in English or translated by an NAATI accredited professional translation service.

Documents to verify your income

Verify your identity at a NAB branch

To verify your identity at a NAB branch, you’ll need to bring along 100 points of ID. Please ensure all documents are originals and not photocopies.

Need help?

If you cannot find a specified document or need more information, please call us on 1300 361 138 to speak to us. We’re available between the hours of 8am to 8pm AEST, Monday to Friday.