Things to know about joint home loan changes

  • The second person on the account will be notified via SMS that they need to review and approve any changes.
  • They’ll need the latest version of the NAB app and a personal login.
  • They must review the change within 48 hours (the request expires after 48 hours).

Steps to approve changes on a joint home loan

Use the NAB app on your preferred device to review then approve changes to your joint home loan. Follow these steps.

  1. Log into the NAB app on your device.

  2. Tap the home loan account you wish to approve joint home loan changes for.

  3. Tap on the Manage button.

  4. Tap View pending change to see your outstanding request.

  5. Read the Important information.

  6. Scroll down and tap Continue.

  7. Read the important information. Scroll down and select the check boxes and tap Agree and submit to consent.

  8. Once you agree, the changes will be processed. To finish, tap Ok, got it.

Don’t have the NAB app?

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NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.