Wherever you are in the world, if your NAB Visa debit or credit card is lost or stolen and you need access to your own money urgently, Visa’s Global Customer Assistance Services (GCAS) are available 24 hours a day, 7 days a week. 1
1 Emergency cash and Visa card replacement services are provided by Visa’s Global Customer Assistance Services (GCAS). GCAS representatives can provide multilingual assistance 24 hours a day, 365 days a year.
2 Some restrictions and overseas locations may impact the delivery/disbursement timeframe and should be used as a guide only.
3 Calls to GCAS are toll-free through the local operator. Calls made through mobile phone networks may incur additional charges. Please note that calls made from mobile phones, public telephones or hotel rooms may attract additional charges, not covered by the reverse charge service.
4 Emergency cash on your credit card will be classified as a cash advance and applicable fees/interest applicable to your credit card will apply.
The information contained in this article is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, NAB recommends that you consider whether it is appropriate for your circumstances. NAB recommends that you seek independent legal, financial, and taxation advice before acting on any information in this article.