We’re here to help you with any problems on your trip. Simply call, email, or message us through social media.

Lost or stolen cards

NAB credit cards and debit cards

If you’ve misplaced your NAB credit or debit card, the first thing you need to do is block your card immediately. You can do this in the NAB app or NAB Internet Banking – that way no one can use it.  If you're unable to do this in the app or via internet banking, you can also do this by calling us 24 hours a day, seven days a week:

Read more about what to do if you lose your card overseas.

NAB Traveller Card

Block your card by calling us on 1800 098 231 within Australia.

If you're overseas, we have a country-specific list of emergency numbers (PDF, 147KB).

We're here 24 hours a day, seven days a week.


NAB Internet Banking

If you’re overseas and you can’t access your NAB Internet Banking, we can help you.

Call  +61 3 8641 9121 from overseas 24 hours a day, seven days a week and we can help you get back online.

Send us a message through social media

Contact us on our serviced social media channels Facebook, opens in new windowTwitter, opens in new window, or Google+, opens in new window.

Download the NAB app before you travel to make it easier to manage your banking overseas.

Important information

The information contained in this article is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, NAB recommends that you consider whether it is appropriate for your circumstances. NAB recommends that you seek independent legal, financial and taxation advice before acting on any information in this article.

Target Market Determinations for these products are available at nab.com.au/TMD.