We’re here to help you with any problems on your trip. Simply call, email, or message us through social media.

Lost or stolen cards

NAB credit cards and debit cards

If you’ve misplaced your NAB credit or debit card, the first thing you need to do is block your card immediately. You can do this in the NAB app or NAB Internet Banking – that way no one can use it.1 If you're unable to do this in the app or via internet banking, you can also do this by calling us 24 hours a day, seven days a week:

· 1800 033 103 within Australia

· +61 3 8641 9121 overseas.

Read more about what to do if you lose your card overseas.

NAB Traveller Card

Block your card by calling us on 1800 098 231 within Australia.

If you're overseas, we have a country-specific list of emergency numbers (PDF, 147KB).

We're here 24 hours a day, seven days a week.

NAB Internet banking

If you’re overseas and you can’t access your NAB Internet Banking, we can help you.

Call +61 3 8641 9121 from overseas 24 hours a day, seven days a week and we can help you get back online.

Send us a message through social media

Contact us on our serviced social media channels Facebook, Twitter, or Google+.

Important information

1. Using mobile data while roaming overseas can be costly. Contact your network operator for details about global international roaming policies, rates and additional costs.

The information contained in this article is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, NAB recommends that you consider whether it is appropriate for your circumstances. NAB recommends that you seek independent legal, financial, and taxation advice before acting on any information in this article.

Other life moments

What to do if you lose your card while overseas

Everything you need to know if you've lost a card while on holiday.

Tell us when you're going overseas

Use the NAB app to notify us before travelling.

Heading overseas? Travel smart with the NAB app

Use the NAB app's travel tools to track your spending on your NAB Visa card.

NAB Visa Debit Cards

Access your own money wherever you are, however you bank.

Credit cards

Compare between our credit cards to find the right one for you.

NAB Traveller Card

A prepaid card to help you pay like a local. Withdraw cash at ATMs, and make purchases while you're away.

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