Frequently asked questions

If you register for job alerts, you'll receive regular e-mails regarding jobs that match what you're looking for. This will ensure you maintain complete control over the job search process.

We'll regularly communicate with you via e-mail. If you have a web e-mail account (Gmail, Yahoo, Hotmail, etc.) remember to check your junk/spam folder regularly. Confirmation or invitation e-mails might get automatically (and accidently) marked as spam.

To update your personal profile or resume, please follow these steps:

1. Log in via the Existing applicant sign-in page.
2. Enter your e-mail address and password.
3. Select the Update my profile button.
4. Select one of the available options and enter your new details.
5. Select Save to save the information.

It's stressful waiting for news on about a job. We understand this. So you have the option to track your application status at anytime by logging in via the Existing applicant sign-in page.

Once you're logged in you can view the status of your application as well as review your personal profile details. It's very important we have your correct contact details.

We have a number of entry level roles, which will provide you with plenty of challenges as well as a stable career path. You can apply for a range of entry level roles from working in our branches as a teller to working in our customer service call centre.

Entry level roles are regularly advertised on our careers centre. You can also register for job alerts. We'll notify you when these roles become available.

To apply online you should access the link in the e-mail. This will take you to a detailed description on the career website:

1. Review the details of the job.
2. If you wish to apply for the job then select Apply now.
3. Review the Recruitment privacy notification and click Accept to indicate your acceptance.
4. If you're an existing applicant you should enter your existing e-mail and password. If not, you need to input an e-mail and password in order to proceed.
5. Review your personal profile to ensure all information remains correct. If not, you can attach your current resume in order to pre-populate your personal profile.
6. Complete questions specific to each job.

You must be an Australian or New Zealand citizen or Australian permanent resident to apply for permanent Australia-based roles. Status will be verified as part of an overall probity check prior to appointment.

All applications for roles are stored in our candidate database for review by our recruitment team. Even if you've been unsuccessful on this occasion we may continue to notify you regarding other opportunities in the coming months which we hope may be of interest to you. These potential opportunities will be identified based upon the information provided in your application.

To help us locate the best opportunities for you, we would appreciate you taking the time to periodically update your personal profile by logging in via the Existing applicant sign-in page.

You're also welcome to apply for any additional roles advertised on our website or in other media.

Yes. You can find out more information specific to graduate recruitment by visiting our Graduate careers page.

Most of our staff are located in Australia, but we also operate overseas. Sometimes, our Australian staff may be required to travel interstate or overseas.

Moving overseas is based on merit, skills and experience, past performance and business needs at a particular location.

1. Proceed to the Existing applicant sign-in page.
2. Select Don't know your password?
3. Type your e-mail address and select Ok.
4. An e-mail will be sent your e-mail address. Follow the contained link to reset your password.