In Australia it’s a legal requirement that every bank check and maintain correct and current information about their customers. These checks enable us to keep your account and the community safe from financial crime.

We’re a specialised team who are here to help you with this process.

You may receive a phone call from us on the number (03) 70035043. If you wish to contact us directly, please do so via the following numbers or send us an email at kyc.remediation@nab.com.au.

Contact Us Contact details Contact hours
within Australia
Contact details
Contact hours
Monday to Friday, 9:00am to 5:00pm AEST/AEDT
from overseas
Contact details
Contact hours
Monday to Friday, 9:00am to 5:00pm AEST/AEDT

Important information