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A Few

Key focuses


Attract, recognise, motivate and retain employees.


Align the interests of employees and shareholders through equity ownership.


For our people, customers, community and shareholders.

Why is this important?

We know that in order to attract, retain and motivate the best people, we need to measure and reward our performance. We also need to ensure we have a considered and equitable approach to how we determine remuneration that aligns to market practice.

What do we do?

We have performance and remuneration frameworks in place with two key objectives.

  1. Attract, recognise, motivate and retain employees.
  2. Align the interests of employees and shareholders through equity ownership.

In order to progress as individuals and as a business, it’s important we all track what we’ve achieved. That’s why everyone has simple and focused Performance Plans and aligned stretch goals that enable them to deliver, develop and grow. Employees are also supported through regular performance and development conversations.

How we do it?

Equally as important as what we do, is how we do it. Our Values drive our culture and how we go about our daily activities.

Our Values work together and reinforce each other, with no one value greater than another:

  1. Passion for customers - I start with the customer and build trusting relationships.
  2. Win Together – I go the extra mile and never give up. I hold myself and my colleagues accountable for results.
  3. Be bold - I ask the tough questions and take accountability.
  4. Respect for people - I treat others with dignity and respect and embrace diversity.
  5. Do the right thing - I make good decisions for our customers, people and communities, even when it’s difficult.

How does this come together?

Both ‘what we do’ and ‘how we do it’ are equally important and assessed holistically at the end of the year. This results in one annual performance rating which provides clarity and recognises people for their contribution.

We’re committed to equitable outcomes

We are committed to equitable remuneration for all employees that is consistent with our market and performance framework. Remuneration is reviewed annually taking into consideration a broad range of factors and is supported by our Enterprise Agreement.

We actively address barriers to gender pay equity. That’s why our gender pay gap continues to decrease and sits below the industry average.

Find out more about working with us.

A few pages

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