Why is this important?

We acknowledge that health, particularly mental health, is an increasing concern in the community and a key issue for the financial services sector. We aim to address this with a series of targeted initiatives to better equip our employees and our customers in responding to the circumstances they face.

What do we do?

We’re creating a healthy working environment for our people

Our vision is to have 100% of our employees well at work whilst providing a safe and supportive environment where people can thrive.

Managing safety and supporting the health and wellbeing of our people creates an environment in which employees can perform at their best, are resilient in time of change, are engaged and productive and continue to develop – doing the right thing for our people, customers and community.

To see more on our commitment to the wellbeing of our people, refer to NAB’s Health, Safety and Wellbeing Policy.

We do this by offering a range of tools, resources, services and programs to assist in managing physical health and mental wellbeing. This includes a strong focus on early intervention and providing specialist health management, rehabilitation and return to work advice for employees who experience a physical or psychological illness and injury.

In 2019, our Employee Assistance Program has been expanded to include a more holistic health offering with coaching services around mental wellness, nutrition, sleep and general wellbeing added to the suite of programs available.

We offer an influenza vaccination program and a digital health and wellbeing portal, which includes free behavioural change programs and evidence based health programs. The business also implements targeted wellbeing initiatives and preventative programs throughout the year.

We’ve supported our employees with training for a mentally-healthy workplace

Our training takes place in two forms. We train our people leaders and employees to encourage a mentally-healthy workplace. We also train key customer-facing business units to ensure mental health considerations are taken into account when dealing with customers.

We’ve stepped up to better support our customers mental health and wellbeing in times of crisis and during natural disasters

This includes free short-term face-to-face telephone or online counselling.

We continue to develop and implement initiatives to better support our small to medium size businesses to look after their own health and wellbeing and reduce the stigma associated with mental ill health.

We’ve deepened our understanding of the key drivers of mental health and wellbeing

Through the NAB Foundation we support twelve organisations that are improving the mental health and wellbeing of Australians through 2017 and 2018, focused on addressing family and domestic violence, financial shocks and environmental wellbeing. Learn more about the NAB Foundation.

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Gender equality

We’re committed to promoting gender equality in the workplace and helping our women thrive at work.

Workplace flexibility

Helping our people make the most of both their career and their life.

Workplace accessibility

We’re improving accessibility for our people and customers with a disability and making it easier for them to do business with us.

Performance and remuneration

We believe in attracting, retaining and motivating our employees through a competitive and market-aligned approach.