NAB Direct Link system requirements - NAB
Connection requirements
NAB Direct Link works with your nominated Secure File Transfer Protocol (SFTP) client software to transfer files to and from NAB using IP address and Secure Socket Shell (SSH) authentication as well as Pretty Good Privacy (PGP) encryption.
Your business will need to meet these minimum requirements to connect to NAB Direct Link.
SFTP client software
Your SFTP client will need to establish connection via a port to the NAB hosts.
SSH keys (public and private)
- Cipher should be AES 256 or higher.
- RSA key size should be 4096 or higher.
- MAC should be SHA2.
PGP keys (public and private)
- Cipher should be AES 256 or higher.
- RSA key size should be 4096 or higher.
- MAC should be SHA2.
- Expiry date must be two years or less.
IP addresses
- Static IP addresses are required for allowlisting.
- Up to 20 IP address listings are available which can be comprised of individual, ranges, or a combination.
- A range cannot exceed /28 subnet (16 usable IP address in one range).
- For cloud-based packages, static IPs from the internet gateway exit point is required.
Note:
NAB Direct Link has two environments, Staging and Production:
- Each SSH and PGP key fingerprint must be unique, and the same key cannot be used in both Staging and Production.
- We recommend using unique IP addresses and avoid using the same IP addresses across Staging and Production.
Operating system requirements
NAB Direct Link supports both Windows and UNIX based SFTP Clients.
File requirements
Files transferred to NAB must be in the ASCII Armor format. Payment files must meet NAB's documented file format specifications.
Related guides
Troubleshooting NAB Direct Link connection failure and timeout errors
Use this troubleshooting guide when you can’t connect to NAB Direct Link.
How to keep transacting when experiencing connection issues to NAB Direct Link
Discover how you can protect yourself when dealing with NAB Direct Link connection issues.
Contact us for NAB Direct Link enquiries
Speak to someone for help with NAB Direct Link.
Call us
Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)
Within Australia: 1300 888 413
Overseas: +61 3 8641 9930
Important information
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.