There are several ways to get financial hardship assistance:
- Submit a request through our online application form.
- Download and complete the Request for Financial Assistance (PDF, 259KB) and post to:
Customer Care
GPO BOX 4963
Melbourne
Vic 3001
Contact us – Financial hardship for business
Think you might miss a payment or believe you’re in financial hardship? Here’s the list of contacts and resources to help your business get back on its feet.Nab Assist – Small Business and Commercial Cards
| Call about a missed payment | Contact details | Contact hours |
|---|---|---|
| within Australia | Contact details 1300 881 661 | Contact hours Mon-Fri 8am - 6pm (AEST/AEDT) |
Customer Care - Small Business
| Call to apply for financial hardship assistance | Contact details | Contact hours |
|---|---|---|
| within Australia | Contact details 1300 961 577 | Contact hours Mon-Fri 8am - 5pm (AEST/AEDT) |