Call NAB Assist about a missed payment

For small business and commercial cards within Australia.

1300 881 661

Monday to Friday, 8:00am - 6:00pm (AEST/ADST)

Call Customer Care to apply for financial hardship assistance

For small business within Australia.

1300 961 577

Monday to Friday, 8:00am to 5:00pm (AEST/AEDT)

How to apply

There are several ways to get financial hardship assistance:

Information about financial hardship

Visit your nearest branch

Other helpful information

Using our business financial health check tool

Identifying potential issues and determining how to fix them.

Managing cash flow and avoiding bad debt in business

Discover ways to put debt management procedures and policies in place to protect your business and create a healthy cash flow.

Difficulty making business loan repayments?

If you think you might miss a payment, or believe you’re in financial difficulty, there are ways we can help.

Important information

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Any advice on our website has been prepared without considering your objectives, financial situation or needs. Before acting on any advice, consider whether it is appropriate for your circumstances and view the Product Disclosure Statement or Terms and Conditions available online or by contacting us. Credit applications are subject to credit assessment criteria. Interest rates, fees and charges are subject to change. Target Market Determinations for our products are available at nab.com.au/TMD. Products issued by NAB unless stated otherwise.

© National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686