Ways to get help and support

Find the help you need by visiting our help and support section. 

If you need to talk to someone on the phone, select a business banking area below to find a telephone number for your enquiry.

Business loans and finance

Contact a specialist in business loans, overdrafts and unsecured lending.

Business and commercial cards

Enquiries relating to business credit cards, commercial cards or Visa business debit cards.

Business vehicle and equipment finance

Connect with a NAB vehicle and equipment finance specialist.

NAB Health, HICAPS and Medfin

Assistance for customers in the healthcare industry.

Agribusiness

Assistance with enquiries relating to farming and agribusiness.

Merchant solutions and support

Helpful resources for NAB Merchant Solutions and the NAB Merchant Service Centre.

Online banking

Get support related to internet banking, NAB Connect and telephone banking.

Branches and BBCs

Find a branch or business centre near you, with a full list of services and opening hours.

Indigenous business banking

Contact details for specialised banking services for Indigenous businesses and community organisations.

Specialised support services

We’ve got specialised support teams to help when you need it.

NAB Connect Mobile

Manage business payments wherever you are with NAB Connect Mobile.
You can view your account balances, transaction history and create and authorise transfers between your linked accounts, all on your phone while you’re on the go.

NAB Connect Mobile app

More banking support services

Find information about submitting feedback and complaints, online security and our identification processes for customers.

Compliments and complaints

Submit feedback, compliments or complaints. Information about what to do if you’re not satisfied with an outcome.

Online security for business

Learn how to protect your business and customers from scams, fraud and cyber-attacks.

Customer Due Diligence

Get help with any questions you might have about NAB's identification process for individual and non-individual customers.

Important information

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Any advice on our website has been prepared without considering your objectives, financial situation or needs. Before acting on any advice, consider whether it is appropriate for your circumstances and view the Product Disclosure Statement or Terms and Conditions available online or by contacting us. Credit applications are subject to credit assessment criteria. Interest rates, fees and charges are subject to change. Target Market Determinations for our products are available at nab.com.au/TMD. Products issued by NAB unless stated otherwise.

© National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686