Ways to get help and support

Telephone based enquiries can mean call queues and wait times. Try using our online help tools or messaging us.

Online help and support

Here you’ll find FAQs and how-to-guides to help you manage your accounts.

Chat with a virtual assistant

Our virtual assistant can answer general enquiries or point you in the right direction if you need to speak to a human.

Message us via social media

Reach a member of our team 24 hours a day, seven days a week by messaging us on our social media networks.

Specialised support services

We’ve got specialised support teams to help when you need it.

NAB Connect Mobile

Manage business payments wherever you are with NAB Connect Mobile.
You can view your account balances, transaction history and create and authorise transfers between your linked accounts, all on your phone while you’re on the go.

Important information