Support that extends beyond business banking

When a business is in financial difficulty, the people behind it can be affected in a variety of ways.  We can help business owners and employees with personal challenges by connecting them to trusted partners who provide services like counselling or employment support.  

If you’re experiencing personal hardship issues such as family illness or death, relationship breakdown, physical or mental health issues, we encourage you to contact us.  All information will be treated with strictest confidence.

In some cases, we may provide funding to our partners to ensure you get the support you need.

Home loan support

If your business financial difficulties are causing you to have trouble making payments to a  NAB home loan, we can support you in a variety of ways.

Unemployment help

We may refer you to Uniting, our community partner, for support with employment services.  This can include support with searching and applying for jobs, resume writing and more.

Financial counselling

If you're feeling overwhelmed with your financial situation and the decisions you need to make, a financial counsellor can help you put a plan in place.

Visit the National Debt Helpline, opens in new window or call 1800 007 007.

Free counselling service

We've partnered with Benestar who can provide a free counselling service for NAB customers. To discuss this option, call us and we can provide you with more information.

Call 1300 308 175.

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Request financial assistance

If you’re having trouble making your repayments, you can request assistance.

Call NAB Assist

Mon-Fri 8am - 5pm (AEST/ADST)

1300 961 577

Important information