Choose your preferred device

Learn how to check if a payment has been processed successfully by viewing your past payments. Select the device you use to bank online and follow the instructions to track your past payments.

iOS

  • 1

    Step 1

    Log into the NAB app on your device.

  • 2

    Step 2

    Tap More in the bottom menu.

  • 3

    Step 3

    Tap My payments.

  • 4

    Step 4

    Tap Past at the top of the screen.

  • 5

    Step 5

    You’ll see a list of past payments. Tap a transaction for more information.

  • Complete

    You’ll see the amount, date, where the payment was sent to and from, and service details.

Android

  • 1

    Step 1

    Log into the NAB app on your device.

  • 2

    Step 2

    Tap the Menu icon in the top left-hand corner.

  • 3

    Step 3

    Tap My payments.

  • 4

    Step 4

    Tap Past at the top of the screen.

  • 5

    Step 5

    You’ll see a list of past payments. Tap a payment for more information.

  • Complete

    You’ll see the amount, date, where the payment was sent to and from, and service details.

Desktop

  • 1

    Step 1

    Enter your 8 to 10-digit NAB ID and password. Select Login

  • 2

    Step 2

    Select Transfer & Pay from the top menu

  • 3

    Step 3

    Select ‘Payment list’ in the drop-down menu

  • 4

    Step 4

    Select All payment types and use the drop-down to find different types of payments.

  • 5

    Step 5

    Select All accounts to find payments made by different accounts.

  • 6

    Step 6

    Select Show filter.

  • 7

    Step 7

    Select Past payments to show past payments from selected accounts.

  • 8

    Step 8

    You can filter payments by amount, period, payee and payment status.

  • 9

    Step 9

    Once you’ve selected all relevant filters, select Display.

  • 10

    Step 10

    To view further details, select the date of a chosen payment in the Payment date column.

  • 11

    Step 11

    You’ll see further payment details, including bank acknowledgement details and transfer details. 

  • Complete

    Select Return to list to return to the payments list.

Other recommended guides

Use our simple online banking guides to help you do your day-to-day banking anytime, anywhere. 

More help and support

Use our helpful guides, FAQs and support services to help manage all of your banking more easily.

NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.