Things to know about online banking

  • Passwords and passcodes are the key to your online safety, including the safety of your bank accounts.
  • Make sure you choose strong and unique passwords and don’t share them with anyone or write them down.
  • Take care in public spaces when banking online. Avoid using shared computers, and never leave your computer or device unattended.
  • Avoid using public Wi-Fi networks when banking online as data can be intercepted by criminals.

Steps to register for online banking

Before you can complete any banking tasks through the NAB app or internet banking, you’ll need to register for NAB Internet Banking.

You can do this by using the NAB app on your preferred device or NAB Internet Banking through a browser.

NAB app

Instructions for all mobile devices

  1. Download the NAB app from the App Store or Google Play. If you’ve already downloaded the app, open the NAB app.

  2. Tap Login on the home screen.

  3. Tap Register for Internet Banking.

  4. Enter your NAB ID.

  5. Read the terms, then tap the check box to agree.

  6. Tap Continue.

  7. A security code will be sent via SMS to your registered number to verify your identity.

  8. Enter the security code.

  9. Create a password.

  10. Re-enter your chosen password.

  11. Tap Continue.

  12. Enter your email address.

  13. Tick the Online Statements check box, then tap Continue.

  14. Check your details are correct, then tap Submit.

  15. You’re now registered for NAB Internet Banking.

NAB Internet Banking

Instructions for web browsers

  1. Go to and select ‘Internet Banking’ from the drop-down menu.

  2. The Internet Banking login screen will display, select Register now.

  3. Enter your 8 to 10-digit NAB ID.

  4. Read the terms and conditions, tick the check box to agree and then select Continue.

  5. Authenticate your identity with a security code or your NAB Telephone Banking password or a temporary password.

  6. To use a security code, select the Send Security code button. A security code will be sent to your mobile phone. Enter the code into the designated field.

  7. To use your NAB Telephone Banking password or a temporary password provided by a NAB banker, enter the password into the designated field.

  8. Enter a new password in the Create password field, and again in the Re-enter password field. Select Continue.

  9. If you wish to receive electronic communications, enter your email address, select Online Statements and Other correspondence about your products and services and select Continue.

  10. Check all your details are correct. A new security code will be sent to your mobile phone. Enter the new security code and select Submit.

  11. You’re now ready to start using NAB Internet Banking or the NAB app for your banking tasks.

Steps to log in to the NAB app

Use the NAB app on your preferred device

  1. Open the NAB app.

  2. For first time login, enter your 8 to 10-digit NAB ID and password and tap Login.

  3. Read the terms and then tap I agree.

  4. You’re now logged in successfully.

  5. For subsequent logins, simply open the NAB app, enter your password (or use a passcode or Face ID if you’ve set one up) and tap Login.

Steps to log in to NAB Internet Banking

  1. Go to and select ‘Internet Banking’ from the drop-down menu.

  2. Enter your 8 to 10-digit NAB ID, and your password. Then select Login.

Don’t have the NAB app?

Download the app today for a more convenient banking experience.

Other recommended guides

Need help to complete another task? Explore other help guides you might be interested in.

NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.