It's quick and easy

Here are our easy instructions to help you get your information to Centrelink in a hurry.

  • 1

    Step 1

    Go to and select ‘Internet Banking’ from the drop-down menu.

  • 2

    Step 2

    Enter your 8 to 10-digit user ID, and your password. Then select Login.

  • 3

    Step 3

    Look for Proof of Balance on the side panel, and select Download.

  • 4

    Step 4

    Your balance statement will generate, and save to your computer – typically in the Downloads folder. 

  • 5

    Step 5

    Double click the file to view your Proof of Balance statement.

  • Complete

    You can save or print this using the icons in the corner.

    You have now downloaded your Proof of Balance statement.

Important information

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product. This product is issued by National Australia Bank Limited. The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply.