Work in Technology, Digital and AI at NAB - NAB

Build technology that powers Australia’s economy

Our Technology, Digital & AI teams powers NAB’s ambition to be the most customer centric organisation in Australia and New Zealand. Our teams build the platforms and experiences customers rely on every day, using technology, data and AI to make banking simpler, safer and more personal.

Why work in NAB Technology, Digital & AI?

Partnerships that power the economy

Our platforms support millions of customers and critical financial services across Australia and New Zealand. You’ll work on complex challenges at scale, where resilience, trust and quality truly matter.

From ideas to real-world impact

We focus on applying technology, data and AI to solve real problems – simplifying experiences, improving outcomes and enabling better decisions. By connecting ideas with execution, you’ll help turn innovation into practical, meaningful impact across the bank.

Expertise that builds your career

You’ll work alongside leading engineers, designers, product, data and AI specialists, building deep expertise through complex work and collaboration that sets you apart.

About the team

NAB Technology, Digital & AI brings together specialist teams across Engineering & Technology, Digital & Customer Platforms, Data & Analytics, Artificial Intelligence and Design. Together, we build and run the platforms that support more than 8.5 million customers across Australia and New Zealand — from everyday personal banking through to some of the country’s most complex business and institutional services.

Our teams design, develop and operate NAB’s core banking platforms, digital channels, data and AI capabilities, including the NAB app, internet banking, payments, lending, risk and customer onboarding systems. This work powers millions of secure, real-time interactions every day and shapes how customers and colleagues experience NAB.

Operating across Australia and New Zealand and supported by our Innovation Centres in India and Vietnam, we collaborate globally to deliver resilient, scalable technology that enables the bank to operate safely, responsibly and at scale.

As the way we work continues to evolve, AI is playing an increasingly important role in how we build, improve and deliver these experiences. New types of roles are emerging across engineering, data and AI, creating career pathways that didn’t exist just a few years ago. What was once specialised is becoming core to how we operate - and the opportunity to build capability in these areas has never been greater.

At NAB, you can be part of that shift. From building our AI Science capability to working in multidisciplinary teams across the business, you’ll have the opportunity to grow your skills and help shape how AI is applied in banking - safely, responsibly and at scale.

Learn more about growth in AI jobs

Leadership grounded in delivery and partnership

Pete Steel, Group Executive, Digital, Data & AI

Patrick Wright, Group Executive, Technology and Operations

Technology, Digital & AI is led by Pete Steel, Group Executive, Digital, Data & AI, alongside Patrick Wright, Group Executive, Technology and Operations. Together, they provide clear strategic direction focused on customer impact, strong engineering foundations and responsible innovation.

Their leadership creates an environment where teams are empowered to take ownership, experiment thoughtfully and continuously improve – supported by a culture that values inclusion, accountability and learning.
 

How we work

Built on strong foundations

Our work starts with sound engineering, resilient platforms and scalable architecture. By investing in strong foundations, we enable teams to move faster, innovate with confidence and deliver technology that customers and colleagues can trust.

Collaborative by design

We bring together technology, product, design, data and AI from the outset, working in multidisciplinary teams that partner closely with the wider bank. This collaborative approach helps us solve problems holistically and deliver outcomes that are practical, customer centered and impactful.

Progress through learning

We believe the best outcomes come from continuous improvement. Teams are encouraged to experiment, learn quickly and share knowledge, supported by flexible ways of working and a strong focus on capability growth and career development.

Early Careers – NAB StarCamp Program

The NAB StarCamp program sits within NAB’s Technology Talent Program and is an early career pathway for those looking to start or transition into a career in Technology, Digital & AI. Through structured learning and hands on experience, participants build core technical skills while contributing to the systems and platforms that power NAB at scale

Why NAB?

Joining Technology, Digital & AI means building your career in a team central to NAB’s ambition to be the most customer centric organisation in Australia and New Zealand.

We invest deeply in our people, platforms and capability - creating an environment where high standards, trust and responsibility are matched with support, inclusion and opportunity.

What you can expect

  • Exposure to complex, high impact technology and digital work that supports millions of customers and critical banking services
  • Work on enterprise scale platforms across digital, data, payments, lending, risk and customer experiences
  • Competitive remuneration and a broad range of colleague benefits, including flexible working and wellbeing support
  • Genuine career mobility across roles, disciplines and teams, with opportunities to build depth or broaden scope
  • Leaders who are visible, invested and partnership led, with a strong focus on delivery and capability
  • A culture that balances high performance with care, trust and accountability
  • Ongoing coaching and career conversations to help you shape your career with intent

Before you apply

Find out more about what you can expect when you apply for a role at NAB.

Application process

If you’re interested in building your career in Technology, Digital & AI, we’d love to hear from you.

Learn more about working with us

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