Inclusion

"We want our people to be the best they can be. Embracing and valuing differences enables us to drive a culture that provides the best experience for our customers."

Sarah White

Executive General Manager, Talent & Leadership

Respect for people is a value we at NAB live by. And with 2.2 million Australians of working age living with a disability¹, it’s important that our products, buildings, technology and facilities are accessible. A culture of inclusion is central to supporting those with accessibility needs.

Our Accessibility Action Plan is a big part of our inclusive culture and our vision to continually improve accessibility for our people and customers. We want to make it easy for customers with accessibility needs to do business with us, no matter how they choose to interact with us. To do this we are focusing on:

• Leading in digital accessibility as more customers use technology to interact with us
• Creating a more diverse workforce through recruitment of people with a disability
• Further driving inclusion by educating our people about accessibility

You can read more about this and our commitment to our people, customers and communities in the Plan below.

Download the Accessibility Action Plan 2017 - 2018 (PDF format, 609KB)

Download the Accessibility Action Plan 2017 - 2018 (Word format, 97KB)

Note: The Word document version maximises accessibility when used with a screen reader. Please email us at diversity.&.inclusion@nab.com.au if you would like us to provide the plan in an alternative format.

Accessibility recruitment consultants

We know that sometimes we might need to look at the way we recruit, or the way we work, so that people with a disability have the opportunity to be their best. That's why we have a dedicated team to help out with every stage of the recruitment process - and after that, too.

For deaf, hearing impaired or speech impaired people, call through to the National Relay Service:

TTY/Voice: 1800 555 677 and ask for 1800 152 015

Speak and Listen: 1800 555 727 and ask for 1800 152 015

¹ Australian Network on Disability

We've always taken pride in being a company that supports people for who they who are, no matter what their sexual orientation.

Our Pride@NAB group provides a fantastic support network for our employees who identify as lesbian, gay, bisexual, transgender or intersex (LGBTI), and continues to raise awareness across the organisation. The feedback is that the Pride@NAB group is a big part of the reason that more and more LGBTI employees are coming to work each day feeling comfortable in their own skin.

We also work with external partners like Pride in Diversity, the only not-for-profit workplace program in the country designed specifically for the LGBTI community. Pride in Diversity run the Australian Workplace Equality Index (AWEI), and this year, we were awarded a 'Gold Status'.

And we're just as committed to supporting the wider LGBTI community - advocating and supporting events including the 2015 Midsumma Festival in Melbourne, the Fair Day at Brisbane Pride and partnering with the AFL to create the NAB Challenge Pride match, which raised awareness and acceptance of LGBTI communities in sport.

Additionally, we partnered with Pride in Diversity, to host internal LGBTI Awareness Training Sessions across Australia to increase the awareness of workplace inclusion

We want our LGBTI employees and customers to be proud of who they are, because we’re just as proud to stand alongside them.