"We want our people to be the best they can be. Embracing and valuing differences enables us to drive a culture that provides the best experience for our customers."
Executive General Manager, Talent & Leadership
Respect for people is a value we at NAB live by. And with 2.2 million Australians of working age living with a disability1, it’s important that our products, buildings, technology and facilities are accessible. A culture of inclusion is central to supporting those with accessibility needs.
Our Accessibility Action Plan is a big part of our inclusive culture and our vision to continually improve accessibility for our people and customers. We want to make it easy for customers with accessibility needs to do business with us, no matter how they choose to interact with us. To do this we are focusing on:
- Leading in digital accessibility as more customers use technology to interact with us
- Creating a more diverse workforce through recruitment of people with a disability
- Further driving inclusion by educating our people about accessibility
You can read more about this and our commitment to our people, customers and communities in the Plan below.
Download the Accessibility Action Plan 2017 - 2018 (PDF format, 609KB)
Download the Accessibility Action Plan 2017 - 2018 (Word format, 97KB)
Note: The Word document version maximises accessibility when used with a screen reader. Please email us at firstname.lastname@example.org if you would like us to provide the plan in an alternative format.
Accessibility recruitment consultants
We know that sometimes we might need to look at the way we recruit, or the way we work, so that people with a disability have the opportunity to be their best. That's why we have a dedicated team to help out with every stage of the recruitment process - and after that, too.
For deaf, hearing impaired or speech impaired people, call through to the National Relay Service:
TTY/Voice: 1800 555 677 and ask for 1800 152 015
Speak and Listen: 1800 555 727 and ask for 1800 152 015
1 Australian Network on Disability