We measure the value we’re returning to the community so we can make the most of our investment.
Why is this important?
Australia’s Aboriginal and Torres Strait Islander peoples have the oldest continuous culture in the world, something in which all Australians should take pride.
Working together with Indigenous Australia, we are helping to strengthen financial resilience, increase business and employment opportunities, and develop NAB’s cultural capabilities. In turn, this helps improve life outcomes in economic empowerment, employment, and education for Indigenous Australians, and a better future for all of us.
What do we do?
Our commitment to Indigenous Australians has been guided by our Reconciliation Action Plans which cover financial inclusion, employment and career development, business partnerships, and cultural understanding and leadership. As we develop our Indigenous-focused work, we continue our work in these areas, and have an ongoing commitment to getting our results independently assured by Ernst + Young. Read our full 2015 – 2017 Reconciliation Action Plan.
Committed to fee-free accounts
Access to a transaction account enables people to store money and send and receive payments, and is the most basic requirement for financial inclusion. With the NAB Classic Banking Account, our Indigenous customers have easy access to their money, with no monthly account service fees. Find our more about the NAB Classic Banking Account.
Providing fair and affordable loans
Our financial inclusion program provides access to fair, affordable microfinance as well as dedicated money mentor support to enable Indigenous Australians to learn by doing and to take control of their finances. Between 2015-2017, $15 million in safe and affordable microfinance products and services was accessed by Indigenous Australians. Find our more about how NAB works with Good Shepherd Microfinance to help to provide access to no and low interest loans and how we are improving financial resilience.
Growing a pipeline of Indigenous talent
We know that having meaningful employment improves many aspects of an individual’s life. At NAB, we’re committed to offering a range of employment options, including school-based and full-time traineeships, internships, and general recruitment for Indigenous Australians. Find our more about our different Indigenous employment streams.
Teaching life-changing financial skills
Our Indigenous Money Mentor Program, run in partnership with Good Shepherd Microfinance, helps Indigenous Australians hone their financial literacy skills. Mentors can also help connect clients with other service providers to improve overall wellbeing, such as health, housing, family services, employment and education services.
Supporting Indigenous business
As one of Australia’s largest businesses, we have large impact with our purchasing power. That’s why we’re committed to growing Indigenous representation in our supplier chain, and continuing to purchase from, and support the growth of, Indigenous businesses.
Reconciliation Action Plan
We have had seven Reconciliation Action Plans since 2008, each more ambitious than the last. Read more about our ongoing work in our Elevate Reconciliation Action Plan.
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We believe it’s important for all Australians to have financial opportunities. That’s why we offer loans and other financial help to people excluded from mainstream finance.