We measure the value we’re returning to the community so we can make the most of our investment.
Why is this important?
Working together with Indigenous Australia, we help build strong and inclusive communities that seek to improve the standard of living, create employment and home ownership opportunities.
What do we do?
Our Reconciliation Action Plan is our commitment to Indigenous Australians which covers four initiatives: financial inclusion, employment and career development, business partnerships and cultural understanding and leadership. We have public commitments until the end of 2017 and have an ongoing commitment to getting our results independantly assured by Ernst + Young. Read our full 2015 – 2017 Reconciliation Action Plan.
Providing safe and affordable loans
Our financial inclusion program provides access to safe, affordable microfinance as well as dedicated money mentor support to enable Indigenous Australians to learn by doing and taking control of their finances. To date, $18 million in safe and affordable microfinance products and services has been accessed by 15,000+ Indigenous Australians.
Teaching life-changing financial skills
Our Indigenous Money Mentor (IMM) Program has assisted over 7,000 Indigenous Australians since the program began. Teaching people financial literacy skills makes a big difference to their life as a whole. Mentors also help connect clients with other service providers to improve overall wellbeing, such as health, housing, family services, employment and education services.
In fact, a Social Return on Investment study in 2013 showed the program creates $4.20 in social value for every dollar invested, with customers saying the skills gained through the program have improved their standard of living and even their family relationships. See our continuing public commitment to Indigenous Australia below and our latest 2016 Reconciliation Action Plan Scorecard, full results and assurance statement.
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We believe it’s important for all Australians to have financial opportunities. That’s why we offer loans and other financial help to people excluded from mainstream finance.