Key targets

for 2020


5% reduction in energy use.


10% reduction in office paper use.


10% reduction in water use.

Why is this important?

All organisations face challenges as they seek to address climate change, improve operational efficiency and use resources and natural capital more efficiently and sustainably.

Our environmental targets, assurance and certifications are helping us face these challenges with confidence.

What did we do?

In 2016, we developed our post-2016 Group-wide environmental performance targets, measured against a baseline of our 2015 performance, which are as follows:


2015 Baseline


Target Date

2016 Reduction

Science-based GHG emissions (tCO2-e)1





Energy Use (GJ)





Office Paper (tonnes)





Customer eStatements (proportion online only)


▲to 50%



Water Use (Potable Water Withdrawal) (kL)





Waste to Landfill (tonnes)





Data Centre PUE (Power Usage Effectiveness)2





View our performance against our 2013-2016 target and our 2016 environmental performance in our Dig Deeper.

1. Data centre GHG emissions are excluded as there is currently no data centre science-based target setting methodology available.

2. Target applies to all Australian data centres only. Actual PUE figure reported (not percentage reduction).

Our assurances and certifications

We believe independent assurance and third party validation of our performance is important because it provides management and stakeholders with confidence in our reported performance data and information.

We commit to a range of annual assurance and third party certification processes to give our stakeholders confidence in the credibility of our approach and data reported.

Regulatory reporting

NAB Group is subject to a range of environmental regulation, including reporting requirements. The key regulatory requirements as follows:

  • the Australian National Greenhouse and Energy Reporting Act 2007 (Cth) (NGER Act);
  • the Australian National Environment Protection (National Pollutant Inventory) Measure (NPI NEPM);
  • the United Kingdom's Carbon Reduction Commitment Energy Efficiency (CRC EE) Scheme legislation;
  • the UK Energy Savings Opportunities Scheme (ESOS), which was introduced by the ESOS Regulations 2014.

Further information on these regulatory requirements can be found in our 2016 Annual Financial Report, in the social and environmental section of the Report of the Directors.

Assurance of our carbon neutrality

KPMG currently conducts limited assurance procedures over our carbon inventory in Australia, United Kingdom, New Zealand, Asia and the United States.

The component of our Australian carbon inventory that must be reported under the National Greenhouse and Energy Reporting Act has been subject to reasonable assurance by KPMG.

KPMG has also conducted limited assurance over the following carbon risk disclosure information - (i) renewable energy disclosure; (ii) project finance sector segmentation and (iii) environmental financing disclosure.

Third party certification for our carbon neutrality

In Australia, we have achieved certification under the National Carbon Offset Standard (NCOS) Carbon Neutral Program, for the emissions inventory we are monitoring and reporting for our Australian operations. We achieved our initial certification in December 2010 and re-certify our carbon neutrality annually. In 2016, we recommitted to be a part of the NCOS carbon Neutral Program for a further five years.

You will find our latest annual NCOS public disclosure summary in the environmental section of the resource library.

In the UK, we maintained Carbon Trust Standard certification related to CYBC PLC operations. These operations were demerged from NAB in February 2016 and the certification is no longer held by NAB Group.

Energy efficiency

We remain committed to reducing our environmental impact and we’ve undertaken a range of energy efficiency and carbon reduction initiatives including:

  • Energy efficiency projects that change the way we heat, cool and provide lighting to our properties
  • Installation of a tri-generation plant at our major data centre in Australia, and
  • Development of communications and engagement activities for our employees, to help them reduce energy use.

Energy Efficiency Opportunities Reports

A few pages

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