At the heart of our approach to Corporate Responsibility is to make a positive and sustainable impact on the lives of our customers, people, shareholders, communities, and on the environment in which we operate.

A few

Recent Highlights


People assisted with small loans in partnership with Good Shepherd Microfinance since 2005.


In community investment in 2018.


Volunteer days contributed by our people in 2018.


In financing activities to address climate change and support the transition to a low-carbon economy.


Female representation on Group subsidiary boards.

We're providing our customers with opportunities to get ahead and support them through financial hardship.

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We’re making a difference through grants, volunteering, workplace giving and supporting Indigenous success to help build stronger communities.

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We’re continuing to create a healthy, flexible and welcoming workplace for all.

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We're caring for our planet by adopting a sustainable approach to managing our business and helping our customers to do so too.

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Our approach to Corporate Responsibility, stakeholder engagement, governance and reporting.

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Sustainability Report 2018

A detailed look into our performance over the past financial year.

Read the report (PDF, 3.2MB) View the numbers (PDF, 1.1MB)