NAB is here to help – Increased COVID-19 support for Australian businesses


  • Offer available to new NAB merchant customers.
  • Apply before 30 November 2021.
  • You must nominate a NAB business transaction account for the settlement of funds at the time of application. See important information below for full eligibility.^

Payment options

Learn about different payments options for your business.

NAB EFTPOS Terminals

Move your business in the right direction with our countertop, mobile and integrated terminals.

eCommerce and online

Accept online payments for your products and services.

Billing and recurring payments

Make it easy for your customers to pay their bills with our billing solutions.

NAB has achieved Canstar’s 5 STAR RATING for Most Satisfied Customers, Small Business Merchant Services for 2020.1

Need help with your NAB EFTPOS terminal?

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Help and support

Merchant support centre

Troubleshooting guides for EFTPOS terminals and information about merchant services including chargebacks and surcharging.

Merchant Agreement

Read the NAB Merchant Agreement to learn how it applies to your business.

Important Information

^The “offer” refers to 12 months terminal rental fee waiver for eligible NAB merchant terminals.

This offer commences on 1 October 2021 and ends on 30 November 2021 (‘offer period’). This offer is available to all new NAB merchant customers who are approved for a merchant facility and nominate an existing or new NAB bank account for the settlement of funds during the offer period. Eligible applications must be received by 30 November 2021. This offer will be applied to the terminal rental fee for the first 12 months only. Terminal rental fees will be payable following the end of the 12-month free period.

Terminal rental fees will recommence immediately if you change your NAB settlement account to a non-NAB account before the end of the 12-month period.

All other fees and charges apply. The NAB Merchant Agreement terms and conditions apply (which may be viewed online at

NAB reserves the right to vary the terms of, or withdraw, this offer at any time in its absolute discretion.

Online/Ecommerce facilities, Groups Deals, White Label and Multimerchant terminals are ineligible for this offer.

1 Canstar 5-Star Rating

The Canstar 5-Star Rating for Outstanding Value Business Savings & Transaction Account Star was awarded in July, 2020 for the NAB Business Everyday Account ($0 monthly fee) in the Business Electronic Transactor profile.

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