What is a Payer Reference Number (PRN)?
The PRN will allow you to individually identify your payers (tenants) through a unique number rather than relying on a combination of other forms of identification. The PRN also satisfies BPAY Customer Reference Number rules if your payers use BPAY® to make their payments.
Are there any restrictions on generating PRNs?
You can generate up to 1,000 PRNs per request in NAB Connect. There is no restriction on how many times per day you can generate PRNs.
PRNs don’t have an expiration date – they will continue to remain active and cannot be deleted. You should create the number of PRNs that you will be assigning to your tenants.
When you want to assign a PRN to a tenant, you just need to input the PRN into the bank reference or unique ID field on your tenants’ profile in the property management software.
Related guides
See some of our other guides to help you get the most out of NAB Portal Pay.
Changing access to Receive a Deposit
Follow our steps for changing who can access Receive a Deposit in NAB Portal Pay.
Enhanced Statement Files
Learn about what an Enhanced Statement File is and how it is used in NAB Portal Pay.
Payer information for Receive a Deposit
Learn what payers want to know about NAB Portal Pay’s Receive a Deposit function.
Call NAB Portal Pay Support
You can call us during the following hours:
- Monday to Friday 9am to 5pm AEST
- Saturday 10am to 3pm AEST
Email NAB Portal Pay
You can reach out to us via email and we will respond as soon as possible.
Speak to your banker
Find out how NAB Portal Pay can help your real estate business.
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