Use internet banking

Once your personal loan application has been unconditionally approved, you’ll receive an email or SMS letting you know your documents are ready to be accepted.

If you haven’t already, you’ll need to register for internet banking to sign your documents online.

  • 1

    Step 1

    Enter your 8 to 10-digit user ID and password. Select Login.

  • 2

    Step 2

    Select the ‘Products’ menu.

  • 3

    Step 3

    Select Applications from the drop-down menu.

  • 4

    Step 4

    Click on your application.

  • 5

    Step 5

    Select the Loan documents option.

  • 6

    Step 6

    Read through the electronic document consent instructions and information. Select I accept.

  • 7

    Step 7

    Open and read each document under ‘Step 1. Read these documents’. Tick each box underneath the documents.

  • 8

    Step 8

    Open and read each document under ‘Step 2. Read and accept these documents’. Tick each box underneath the documents and select Sign document to sign.

  • 9

    Step 9

    When both documents are signed, click the Continue button.

  • Complete

    You’ll be redirected back to your application. ‘Loan documents’ will now show as Processing.

Other recommended guides

Use our simple online banking guides to help you do your day-to-day banking anytime, anywhere.

More help and support

Use our helpful guides, FAQs and support services to help manage all of your banking more easily.

Terms and Conditions

Consider the NAB Internet Banking terms and conditions which apply when using NAB Internet Banking and the NAB app, before making any decisions regarding these services. The NAB app is compatible with Android™ and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Services issued by NAB.