Things to know about accepting loan documents online
- Once your personal loan application has been unconditionally approved, you’ll receive an email and SMS letting you know your documents are ready to be accepted via NAB Internet Banking on your web browser.
- If you haven’t already, you’ll need to register for NAB Internet Banking to sign your documents online.
- There are two ways to accept personal loan documents. The steps you follow will depend on whether we send you a loan approval email with or without an Application reference number.
Steps to accept documents online without an application reference number
Instructions for web browsers
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Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.
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Under the Product tab, select Applications.
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Select your application then the Loan documents option.
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Read through the electronic document consent instructions and information. Select I accept.
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Open and read each document under ‘Step 1. Read these documents’. Tick each box underneath the documents.
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Open and read each document under ‘Step 2. Read and accept these documents’. Tick each box underneath the documents and select Sign document to sign.
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When both documents are signed, click the Continue button.
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You’ll be redirected back to your application. ‘Loan documents’ will now show as Processing.
Steps to accept documents online with an application reference number
Instructions for web browsers
Before you get started, make sure that you have your mobile telephone with you for SMS security.
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Open the loan approval email we sent you, select the link Document acceptance-NAB.
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You’ll be taken to a nab.com.au web page.
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Select Access your documents.
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Log into NAB Internet Banking using your 8-10 digit NAB ID and password.
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Under ‘Approved applications’, you’ll see your NAB Personal Loan. Choose Read and sign to continue accepting your documents; or if you no longer want to go ahead with your loan, select Withdraw application.
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If you’ve chosen to continue to read and sign your documents, select Send SMS.
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Enter your security code.
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Read through the electronic document consent instructions and information. Select Next.
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Open and read each document under ‘Read and sign your loan documents’. Select Next.
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Under ‘Read and sign this document’, open and read the document. Select Electronically sign Acceptance letter, then select Submit.
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A message will display ‘You have successfully signed your Acceptance letter’.
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Terms and Conditions
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Consider the NAB Internet Banking terms and conditions which apply when using NAB Internet Banking and the NAB app, before making any decisions regarding these services. The NAB app is compatible with Android™ and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Services issued by NAB.