How to set up regular payments

Using the NAB app

Select the account to pay from then select the red Pay button. Select Pay anyone, then either search for an existing payee or select New. Enter the BSB and account number, or enter your payee’s PayID such as phone number, email address, business number or organisation ID. Then enter the amount and description and select Pay when, then Recurring to set up the regular payment.

Using NAB Internet Banking

If you have the payee’s PayID

Once you’ve logged in, select ‘Funds Transfer’ and then ‘Pay to a PayID’. Select the PayID type such as phone number, email address, business number or organisation ID. Enter the PayID, select ‘Verify’ and ‘Next’. Choose the account to pay from, enter the amount and description and then select ‘Next’. Confirm payment details and then ‘Pay now’.

If you don’t have the payee’s PayID

Once you’ve logged in, select ‘Funds transfer’ and then ‘New funds transfer’.

Select the account to pay from, then enter your payee’s account name, BSB and account number, amount and description and then select ‘Periodic transfer’ to set up the regular payment.

Using the NAB app - new biller

Select the account to pay from then select the red Pay button. Select Pay bills, then select + New. To create a new biller, enter the Biller code and Reference number and select Continue. Once the new biller is confirmed, select Pay when then select Recurring to set up the regular payment.

Using the NAB app - existing biller

Select the account to pay from then select the red Pay button. Select Pay bills, choose an existing biller, enter the amount, select Pay when then select Recurring to set up the regular payment.

Using NAB Internet Banking - new biller

Once you’ve logged in, select ‘Bill payment’ then select ‘Payee List’. Choose ‘Add biller’, enter the biller code and then select ‘Next’. Select the biller, enter the reference number and then select ‘Submit’.

Now the biller is set up, select ‘Bill payment’ and select ‘New bill payment’. Then select the account to pay from and the biller, select ‘Next’, enter the amount then select ‘Periodic payment’ to set up the regular BPAY bill payment.

Using NAB Internet Banking - existing biller

Once you’ve logged in, select ‘Bill payment’ and select ‘New bill payment’. Then select the account to pay from and the biller, select ‘Next’, enter the amount then select ‘Periodic payment’ to set up the regular BPAY bill payment.

A regular payment from a debit card or credit card is called a recurring payment. You can set one up by authorising a merchant, company or biller to regularly charge your debit or credit card. To do this you will need to supply then with your card number, expiry date and CVV number.

A regular payment from a transaction account is called a direct debit. You can set up a direct debit by authorising a merchant, company or biller to take money from your account using your BSB and account number. Learn more about direct debits, including how to cancel.

If you have a regular payment set up and your bank account details change, it's your responsibility to tell the merchant or biller you’re paying. It’s also up to you to update them when your credit or debit card expiry dates change.

You should keep copies of all your regular payment agreements. We also recommend you keep copies of any notifications you've sent to payees asking them to change your account details.

If you see a regular payment on your bank statement that you don’t think you authorised or is for an incorrect amount, you may be able to dispute it. Learn more about how to query a transaction.

When you set up a regular payment, it gives you peace of mind knowing you won’t forget to pay. When you don’t miss payments for things like rent, credit cards or utility bills it’s easier to establish a good credit history and get a loan. Regular payments can also save you time because once you’ve set up the first payment, the rest are processed automatically. Many people set up regular deposits to savings accounts to help them stick to a savings plan.