When your term deposit matures

If your term length is greater than 28 days, two weeks before maturity you’ll receive a letter via your nominated communication channel notifying you that your term deposit is due to mature.

The Manage rollover button in the NAB app and NAB Internet Banking will be available for seven calendar days inclusive of the maturity date (e.g., if your term matures on 30 June the button will be available until 6 July).

If your term deposit doesn’t display in NAB Internet Banking or the NAB app, call us on 13 13 12, visit a NAB branch or speak with your business banker.

How to manage your term deposit online

  • You can only complete the following tasks online when the Manage rollover button is available.

Video tutorial

Watch our short video to find out how to rollover and add funds to your term deposit online.

Online instruction guides

Update rate, term or add funds

Update rate and term only

  1. Log into the NAB app or NAB Internet Banking.
  2. Select the term deposit you want to update.
  3. Select Manage rollover.
  4. Select Modify.
  5. Select Update term and rate only, select Next.
  6. Choose a new term or select Custom end date, select Next.
  7. Review your new rate and select Confirm.
  8. Review confirmation screen details, select OK, got it

Add funds and review rate and term

  1. Log into the NAB app or NAB Internet Banking.
  2. Select the term deposit you want to update.
  3. Select Manage rollover.
  4. Select Modify.
  5. Select Add funds to your Term Deposit, select Next.
  6. Enter the dollar value of the ‘top up’, select the term, then select Next.
  7. Select Transfer now to transfer funds from an eligible NAB account, or
  8. Select Transfer later to transfer funds from a non-NAB account. Make a note of your term deposit account details to enable the funds transfer.
  9. Review the rate and term as well as “top up” value.  Select Confirm
  10. Review confirmation screen details, select OK, got it..
  • Important information about adding funds

  • The minimum top up value is over $0.
  • The maximum top up value must not take the total of all your term deposit/s over $2 million. For balances and funding over $2 million, please contact us on 13 13 12, visit a NAB branch or speak with your business banker.
  • Any term deposit top ups must be completed in a single transaction.
  • Only eligible funding accounts with sufficient funds will display in the funding accounts drop-down list.
  • Examples of eligible funding accounts include:
    • transaction accounts
    • savings accounts
  • Examples of ineligible funding accounts include: 
    • home loans
    • credit cards
    • personal loans
    • accounts not in your name
    • accounts that require two people or more to transact and/or authorise payments.
  • Processing times may apply
  • Additional eligibility criteria may apply
  • You’ll receive a re-lodgement confirmation letter via your nominated communication channel once your top up has occurred.

Full or partial withdrawals

Partially withdraw funds

  1. Log into the NAB app or NAB Internet Banking.
  2. Select the term deposit you want to update.
  3. Select Manage rollover.
  4. Select Modify.
  5. Select Withdraw funds from your Term Deposit, select Next.
  6. Enter the dollar value you want to withdraw, select the term, then select Next.
  7. Select an eligible NAB account to disburse funds from the drop-down list, select Next.
  8. Review the rate and term, as well as details of the partial withdraw and disbursement account, select confirm
  9. Review confirmation screen details, select OK, got it.

Fully withdraw and close account

  1. Log into the NAB app or NAB Internet Banking.
  2. Select the term deposit you want to update.
  3. Select Manage rollover.
  4. Select Modify.
  5. Select Close Term Deposit, select Next.
  6. Select an eligible NAB account to disburse funds from the drop-down list, select Next.
  7. Review the details of the closure withdraw and disbursement account, select confirm.
  8. Review confirmation screen details, select OK, got it.
  • Important information about making withdrawals

  • Partial withdrawals from NAB Term Deposits have a minimum withdrawal of $1. The minimum remaining balance must not be lower than $5,000.
  • Partial withdrawals from Farm Management Deposits have a minimum withdrawal of $1,000. The minimum remaining balance must not be lower than $1,000.
  • To close or partially withdraw funds online, the total balance of all your term deposits must be less than $2 million.
  • For aggregate balances of $2 million and over, contact us on 13 13 12 or visit a NAB branch.
  • You can only withdraw from your term deposit to an eligible NAB account.
  • You’ll receive a re-lodgement confirmation letter via your nominated communication channel once your withdrawal has occurred.
  • Processing times may apply.
  • Additional eligibility criteria may apply

Manage maturity instructions

No maturity instructions provided

If you didn’t provide any maturity instructions when you opened your account, subject to the terms and conditions, we may reinvest the term deposit for a new term of the same length as the term that has ended, and at the interest rate applicable at the start of that new term.

Giving or changing maturity instructions

You can provide instructions on closures and directly crediting funds into your account at maturity when the Manage rollover button is available online or by contacting us. Or make changes to existing instructions at any time before maturity. To give or change instructions, call 13 13 12 or complete our term deposit instructions form (PDF, 226KB) (PDF, 226KB), opens in new window and return it to your nearest NAB branch.

Guides to help you manage your money

Improving financial literacy can help you become a better money manager and reach important financial goals. Read these helpful articles to learn about managing debts, budgeting and saving, understanding money basics and more.

Help and support

Need help with your banking? Use our guides to help complete many common banking tasks or find the support you need. 

Other resources

Get in touch

Customer Support Tool

Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.

Contact us

Visit our personal banking contact page for FAQ’s and how-to-guides, help from our virtual assistant and contact numbers.

Visit a NAB branch

Visit us in person at your nearest NAB branch or business banking centre.

Important information

Any advice has been prepared without considering your objectives, financial situation or needs. Before acting on any advice, you should consider whether it is appropriate for your circumstances and view the NAB Term Deposit Terms and Conditions. Target Market Determinations for these products are available at nab.com.au/TMD. NAB products issued by NAB.

See our indicator rates for deposit products.