If you have a Commonwealth Seniors Health Card, a Health Care Card, or a Pensioner Concession, to open a new NAB Classic Banking account or NAB Retirement Account, please visit us in branch or call 13 13 12.
If you’re a new customer, you’ll only need to head into a NAB branch if we can’t match your details through electronic verification or you don’t consent to electronic verification when you apply online. If this is the case, you’ll need to complete an identity check when you’re at the branch.
If you’re already a NAB customer, you’ll only need to visit a branch to complete an identity check if you didn’t complete electronic verification or an identity check when you previously opened a NAB account.