Our Gambling Restriction option provides you with greater control over spending on your personal NAB Visa Credit and Debit Cards.
When activated, this restriction blocks most gambling transactions, which includes:
To activate the Gambling Restriction, call our NAB Assist Team on 1300 308 175 between the hours of 8am – 8pm, Monday to Friday (AEST/AEDT).
Once activated, the Gambling Restriction will block most gambling transactions, such as sports betting, casino games, lottery tickets and online gambling. This includes contactless transactions.
On request, our NAB Assist team will apply the block immediately.
Please be aware, we can’t block all gambling transactions. For example, we can’t block gambling transactions made when our systems are down.
The gambling restriction applies to:
The gambling restriction doesn't apply to:
The gambling restriction applies to:
The gambling restriction doesn't apply to:
NAB Traveller Cards and NAB Debit Cards1 are not eligible for this service.
The Gambling Restriction places a block on most transactions that take place on an EFTPOS machine and/or website registered under the 'gambling' merchant category code2. This includes most sports betting, casino games, lottery tickets and online gambling.
We can’t block any transactions that aren't registered under the 'gambling' merchant category code or any gambling transactions that aren't sent to us for authorisation. This includes gambling transactions made when our systems are down. You'll continue to be responsible for all charges on your card.
Primary and additional cardholders can request a gambling restriction to be applied on their own credit card.
A primary cardholder can also request to place a gambling restriction on the additional cardholder’s card.
Debit cardholders can request a gambling restriction to be applied on their own Visa Debit Card.
If you wish to remove the Gambling Restriction from your NAB Visa Credit or Debit card, please call NAB Assist on 1300 308 175 between the hours of 8am – 8pm Monday to Friday (AEST/AEDT).
Removing the restriction will take up to 3 business days3.
To request or remove a restriction, call NAB Assist on 1300 308 175 between the hours of 8am – 8pm Monday to Friday (AEST/AEDT).
If you're concerned about your gambling, or someone else’s, you can visit Gambling Help Online or call 1800 858 858 for information and support. It's a free and confidential service.
1NAB Debit Card is only available for use in stores and at ATMs in Australia. This card can't be used overseas or for online transactions.
2A merchant category code is used by businesses to classify the type of goods or services it provides. They are assigned by merchant type or by merchant name. A merchant category code is assigned by the card company when the business first starts accepting cards as a form of payment.
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