Need to access a statement?

You can access up to seven years' worth of statements via Internet Banking.

To download your bank statements:

  1. Log in to NAB Internet Banking.
  2. Open the Accounts menu and select ‘Statements’.
  3. A new page will load where you can select the account and timeframe you're looking for.
  4. Tap Search and the statements will appear below by closure date.
  5. Select the statements you need. You can select up to 12 at a time.
  6. Tap Download to save the files to your computer.

If you'd like to change from paper statements, switch to online statements today.

Need to export transactions?

You can view up to two years' worth of transactions and export these as a .CSV or .QIF file.

To export your transactions:

  1. Log in to NAB Internet Banking.
  2. Tap the account you need.
  3. Tap Show filter to select the type of transactions, amounts and time frame you require.
  4. Tap Display to apply your filters.
  5. Open the Export drop down and select the type of file you need to export.
  6. Tap Export and you will be prompted to save the file to your computer.

Note: .CSV files are the typical format for Microsoft Excel and .QIF files are for accounting software like Quicken and MYOB.

Need more detail about a purchase?

Some merchants have trading names that differ from their business names, company names or brand names.

You can view transaction details through the NAB app or Internet Banking for purchases made on your NAB credit and debit cards including merchant name, address, website, and map.

Quickly and easily check transaction details:

Using the NAB app

  1. Log in to the NAB app.
  2. Tap the account you used for the transaction.
  3. Scroll until you find the transaction you’re looking for.
  4. Tap on the arrow to view Merchant Details.

Watch our videos on how to use the NAB app to get more transaction details:

iOS query transaction video Android query transaction video

Using NAB Internet Banking

  1. Log in to NAB Internet Banking.
  2. Tap the account you used for the transaction.
  3. Scroll until you find the transaction you’re looking for.
  4. Tap on the arrow to reveal more information about the transaction.

Still don’t recognise the merchant?

  1. Tap the Something’s not right button for more information.
  2. To submit a dispute through internet banking select Create a secure message and tap the link to the dispute form.
  3. Or you can visit nab.com.au/dispute

Need your interest statement?

You can access your Interest Statement on Internet Banking.

To download your interest statement:

  1. Log in to NAB Internet Banking.
  2. Open the Accounts menu and select ‘Interest Statement’.
  3. A new page will load where you can select the previous or current financial year.
  4. Tap Print or Export to save the interest statement to your computer.

Please check the accounts listed and the figures supplied against your own records. The table shows you interest you've received.

To see how much interest you've paid on an account across the financial year watch our videos below:

iOS interest paid video Android interest paid video

Why record your TFN with NAB?

Interest earned on a NAB Personal Transaction or Savings account may form part of your assessable income.

It is best to understand the implications of providing, or not providing, your Tax File Number (TFN) to NAB. Tap on the links below for more information:

Find out more about the terms and conditions

Collecting your tax information

Important information

The information contained in this article is correct as of July 2018 and is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, NAB recommends that you consider whether it is appropriate for your circumstances. NAB recommends that you seek independent legal, financial, and taxation advice before acting on any information in this article.

Need help lodging your Tax Return?

ATO website

You can find up-to-date information about lodging your tax return via the ATO's website.

ATO payment plans

If you're having trouble making a payment, make sure you reach out to their support team to ask about repayment plans.

ATO contacts

For other enquiries, find the best department to contact.

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