For help with money worries and to review financial hardship options for your lending accounts (e.g. credit cards, personal loans, home loans, business loans), contact our NAB Assist Team on 1800 701 599 (personal lending) or 1300 961 577 (business lending).
For customers on a low income, we have a range of low to no interest loans in partnership with Good Shepherd Microfinance Australia New Zealand.
Money Smart is an Australian Government initiative that provides free tools, tips and guidance to help Australians take control of their money and focus on what really matters.
National Debt Helpline is a not-for-profit service that provides free, independent and confidential financial counselling to help people tackle their debt problems and get back on track.
Way Forward is a not-for-profit organisation whose sole purpose is to help people manage and repay their debts. Visit the Way Forward website if you have debts across multiple banks, are experiencing financial difficulty and would benefit from someone working with the banks on your behalf.
Gambling Help Online is a free, confidential service run by the Australian Government. It’s available 24 hours a day, 7 days a week for anyone affected by gambling. Otherwise, if you're concerned about your gambling, or someone else’s, call our NAB Customer Support Hub on 1300 308 175. You can also find out how we’re helping with gambling restrictions on your cards.
CreditSmart.org.au is an online self-help resource designed by the Australian Retail Credit Association. The information, tools and strategies on the site are designed to help you understand credit reporting and how you can view, control or repair your credit information. Further information on the impact of COVID-19 is also available.