Explore unplanned life moments

Losing a loved one

Life can be tough after losing a loved one. We’re here to help with practical advice on managing finances.

Managing illness and injury

Learn how to plan for an unexpected illness or injury. Discover the support available if you're sick or injured.

Sorting out your finances during divorce

Tips on establishing your financial independence after a divorce or separation.

Dealing with unemployment

Your survival guide to redundancy and unemployment. Discover our tips to help you stay on your feet financially.

Losing a loved one

What happens to a deceased customer’s accounts?

Learn about our account procedures for a deceased customer.

Other bereavement contacts: get the support you need

Contacts to help support you after the death of a loved one.

Losing a loved one

Life can be tough after losing a loved one. We’re here to help with practical advice on managing finances.

After you’ve notified us of a deceased customer

Find out what happens in the second step of finalising a deceased estate, after you’ve notified us of a customer passing
View all losing a loved one articles

Managing illness and injury

Support when recovering from an illness or injury

Find financial and emotional support, plus help with your day-to-day.

A support guide for carers

Get information on carer responsibilities and tasks for your to-do list.

How to get financial help when you're sick or injured

Our financial guide may be able to help if your income is affected.

How to plan for unexpected illness and injury

Our step-by-step checklist will guide you through the process.
View all managing illness and injury articles

Sorting our your finances during divorce

A financial checklist for divorce or separation

A step-by-step guide to help you get back on your financial feet.

Establishing your independence after a separation

Learning about managing your own finances? Here's where to start.

Managing the family budget after divorce

Follow these simple tips to make things as seamless as possible.

Dividing your shared assets in a divorce or separation

Understanding how the process of dividing up your shared assets works.
View all sorting out your finances during divorce articles

Dealing with unemployment

How to protect your finances after redundancy

Get help protecting your family, career, and your future.

Find your support network during unemployment

Get the financial, practical, legal and emotional support you need.

How to manage your finances when you're unemployed

Practical help and support with managing your money.
View all dealing with unemployment articles

More help and support

Customer Care Kit

A guide to trusted organisations that offer free financial counselling services and community support.

Financial assistance

If you’re experiencing financial difficulty, there are some ways we can help.

Financial wellbeing

Discover ways to ease cost of living pressures, manage finances and improve your financial wellbeing.

Get in touch

If you're experiencing a change in your circumstances, require financial hardship assistance, or think you might need help in the future, please contact us.

Request financial hardship assistance

If you’re having trouble making your repayments, you can request assistance.

Submit a form

Call NAB Assist Team

Monday to Friday, 8:00am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 1:00pm (AEST/AEDT)

1800 701 599

Important information

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Any advice on our website has been prepared without considering your objectives, financial situation or needs. Before acting on any advice, consider whether it is appropriate for your circumstances and view the Product Disclosure Statement or Terms and Conditions available online or by contacting us. Credit applications are subject to credit assessment criteria. Interest rates, fees and charges are subject to change. Target Market Determinations for our products are available at nab.com.au/TMD. Products issued by NAB unless stated otherwise.

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