What is a mortgage discharge?

Use the mortgage discharge authority form to give us instructions about your loan when:

  • You sell a property.

  • You refinance your loan with another bank or financial institution.

  • You’ve repaid your loan and want us to release your property from the mortgage.

  • You want to release a family guarantee on your loan.

Switching banks? Let’s talk first

Switching banks can be expensive, time consuming and full of unexpected surprises. 

If you’re considering discharging your NAB Home Loan, we recommend booking an obligation-free appointment to discuss your options. Let’s talk about how we can make your home loan work for you.

What you’ll need to complete the form

If you have a relationship banker or broker, please contact them directly before completing this form.

Borrower and representative details

  • Relevant borrowers, properties and home loan account number(s).

  • Authorised representatives for this discharge (e.g. your solicitor, broker, bank representative).

Account details

  • BSB and account number for any refund or excess funds to be paid.

  • BSB and account number of the NAB transaction account we can debit any fees or government charges.

If you’d like help completing this form or if the discharge authority involves more than five properties, five property owners or five loan accounts call 1300 552 688.

How to complete a mortgage discharge

There are three simple steps to follow before you can discharge your mortgage.

  • We need at least 10 business days to process your request. As soon as you know you want to discharge your mortgage with us complete, sign and email your form to avoid a delay to your proposed settlement date.

1. Complete and print the form

It’s important to complete the form as you can’t save an incomplete form and return to complete it later. Print out the form once you’re finished.

2. Read and sign the document

Make sure you’ve read and understood your document. Once it’s signed, you’ve given us authority to discharge your mortgage.

3. Scan and return

Scan the completed and signed form. Email it to discharge.authority@nab.com.au. Allow at least 10 business days before your proposed settlement date.

Ready to get started?

Allow around 15 minutes to complete the mortgage discharge form. Remember, you need to complete the form, you can’t save an incomplete form and return to it later.

Contact us

Book an appointment

Request a call back or book an appointment in branch or with a mobile banker who can come to you.

Call us

Monday to Friday, 8:00am to 7:00pm (AEST/AEDT)
Saturday to Sunday, 9:00am to 6:00pm (AEST/AEDT)

13 78 79

Visit a NAB branch

Visit your nearest NAB branch to speak to us in person.

Important information