We’re here to help you with any problems on your trip. Call us, email us or message us through social media.

Lost or stolen cards

NAB Credit Cards and Debit Cards

If you’ve misplaced your NAB credit or debit card, the first thing you need to do is block your card immediately in the NAB app or NAB Internet Banking – so no one can use it.1 If you unable to do this in the app or via internet banking, you can also do this by calling us 24/7:

· 1800 033 103 within Australia.

· +61 3 8641 9121 overseas.

NAB is here 24 hours a day, 7 days a week. Click for more detailed information on what to do if you lose your card overseas.

NAB Traveller Card

Block your card by calling us on 1800 098 231 within Australia.

If you're overseas, we have a country-specific list of emergency numbers (PDF, 147KB).

We're here 24 hours a day, 7 days a week.

NAB Internet banking

If you’re overseas and you can’t access your NAB Internet Banking, we can help you.

Call +61 3 8641 9121 from overseas 24 hours a day, 7 days a week and our credit card team can help you get back online.

Send us a message through social media

Contact us on our serviced social media channels Facebook, Twitter, or Google+.


Important information

1. Using mobile data while roaming overseas can be costly. Contact your network operator for details about global international roaming policies, rates and additional costs.

The information contained in this article is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, NAB recommends that you consider whether it is appropriate for your circumstances. NAB recommends that you seek independent legal, financial, and taxation advice before acting on any information in this article.

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