Delayed settlement | Causes and solutions - NAB

Why settlement delays matter

When you buy or sell a property, the settlement date is the day everything is finalised: the money changes hands, the title is transferred, and ownership officially changes. Most contracts set a timeline of around 30 to 90 days, but delays can still happen and may lead to stress, extra costs, or changes to your moving plans. Settlement rules and timelines can vary depending on the state and the terms in your contract, so always check your paperwork and confirm details with your conveyancer. Because settlement involves banks, conveyancers, and legal checks, critical tasks like the timely release of funds are non-negotiable. If funds are delayed, the process can stall immediately. Understanding how settlement works and what might go wrong can help you prepare and avoid unnecessary complications.

Common reasons for bank delays and how to avoid them

Settlement delays by the bank may occur because:

  • documents are missing or incorrect
  • the lender has a backlog near holiday periods
  • funds may be queued late in the day, which can push payment to the next business day.

To avoid settlement delays:

  • apply early
  • respond to all document requests quickly
  • ask your lender for a settlement readiness check one week out.

Consequences when buyers or sellers delay settlement

  • If the buyer causes a delay, they may have to pay penalty interest to the seller. In serious cases, the buyer could be in breach of their contract. The seller could cancel the contract and keep the deposit if the delay turns into default.
  • If the seller causes the delay, the buyer may issue a notice to complete, and in some cases claim compensation or end the contract.

If a delay looks likely, ask your conveyancer to request an extension in writing and explain the reason. It’s better to seek the extension before the settlement time. Settlement rules may vary slightly depending on the state or territory of purchase/sale.

Risks with long settlement periods

A long settlement can seem convenient, but it comes with risks.

  • Property prices might change, which can affect your borrowing power.
  • Your loan approval could expire, forcing you to reapply.
  • Public holidays and year end closures can slow down banks and legal teams.

Reduce risk by checking your finance expiry dates, scheduling a mid-period check-in with your lender, and confirming your conveyancer is ready at least a week before.

Does a 30-day settlement include weekends?

Many contracts count 30 days as calendar days, so weekends are included when you’re counting towards the date. However, the actual settlement must occur on a business day. If your calculated date lands on a Saturday, Sunday, or a public holiday, settlement typically rolls to the next business day.

Steps to keep your settlement on track

  • Call your lender’s settlements team, ask for written confirmation of the release time and any outstanding documents.

  • Loop in your conveyancer and the other side’s representative, request a short extension if needed.

  • Confirm that final funds and payment directions in the PEXA workspace are accurate.

  • Do a last check the day before for public holidays or reduced staffing that may affect timing.

If you have questions or need extra support navigating any part of the process, you can always speak with one of our home loan experts for guidance. We’re here to support with fast approvals and a smooth and stress-free settlement.

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The information contained in this article is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, NAB recommends that you consider whether it is appropriate for your circumstances. NAB recommends that you seek independent legal, financial and taxation advice before acting on any information in this article.

Target Market Determinations for these products are available at nab.com.au/TMD.