Here are some tips to help you stay on top of your credit card payments so you can avoid unnecessary fees.

Check your credit card statement

To avoid a fee for paying late, make sure you pay your ‘Total minimum monthly payment’ by the statement ‘Due date’. Just remember, making the minimum payment by the due date isn’t enough to avoid paying interest.

You can find the ‘Total minimum monthly payment’ and ’Due date’ information within the Payment details section on your statement.

Online credit card statements

Register to receive statements online through internet banking. We’ll send you a reminder when they’re ready to view – this gives you the most time possible to prepare for the upcoming payment period.

Lean more about understanding your credit card statement.

Pay during your statement payment 'window'

We've put together an example below to help explain how interest-free periods, statement periods and payment due dates work.

Credit card statement example diagram

Our credit cards typically allow you either 14 or 25 days from when the statement period ends to make a payment, in this example we've used a 14 day period. This example also has the payment 'window' starting on the 4th August and ending on the 17th August.

Remember that BPAY payments, cheque payments and transfers from non-NAB accounts can take several days to receive and process. Keep in mind the money must be cleared by the due date.

Early payments

You can always make payments before your statement period ends to help reduce your credit card balance and stay under your limit. Of course, you’ll still need to make the minimum monthly payment shown on your statement to avoid a late payment fee.

Set up reminders and automatic payments

You can set up an email or SMS payment reminder using NAB Alerts or a direct debit through internet banking. This is especially helpful if you’re out of your usual routine (i.e. on holidays) and want the assurance of that reminder.

Learn how to set up a direct debit in NAB Internet Banking or the NAB App.

Having trouble making payments?

If you’re struggling with credit card repayments because of financial difficulty, talk to our NAB Assist Team on 1800 701 599 and we’ll talk through your options.

Important information

The information contained in this article is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, NAB recommends that you consider whether it is appropriate for your circumstances. NAB recommends that you seek independent legal, financial, and taxation advice before acting on any information in this article.

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