If your loved one is a NAB customer and you're a representative of the estate, you can ask us to pay for the funeral service straight away from their bank account.
When you send us the funeral tax invoice or receipt, we'll make the payment on your behalf. If there aren't enough funds in the account, we’ll make a part payment with the money available.
To find out which funeral expenses are covered, give NAB Bereavement Support a call on 1300 911 451.
If you've already paid for the funeral and would like to be reimbursed from the estate funds, you'll need to provide:
- A copy of the paid invoice
- Your preferred payment details:
- Electronic fund transfer (name, BSB, account number and receiving bank name)
- Bank cheque (name to go on the cheque; this can sometimes take up to 5 business days from the time we send the cheque)
Things to note
Reimbursement can only be paid to the person listed on the receipt of payment.
We can either generate a cheque directly to the funeral director or reimburse the person who paid for the funeral account. Remember, we will require a receipt in their name.
This is generally the executor or family member, however we do get friends and other family members paying for this on their behalf.
Please Contact us to arrange this.