Turn your phone into your wallet with Samsung Pay. Use your compatible Samsung Galaxy smartphone or smart watch to make a payment with your NAB Visa card.
Samsung Pay is easy to use. Once set up, swipe up from the bottom of your home screen to access your NAB Visa card and loyalty cards. No need to search through your wallet or purse.
Swipe up on your phone's home screen, or long press the back button on your Samsung smart watch.
Choose your NAB Visa card or loyalty card and use your fingerprint, facial recognition or passcode to easily authorise and verify your identity.
Transactions made using your NAB Visa card through Samsung Pay are protected by the same security and fraud protection you receive with your physical card.
This is a secure and convenient way to make contactless purchases on the go. Transactions made through Samsung Pay include the same fraud protection you have with your NAB credit or debit card. Just use your fingerprint, facial recognition or passcode to easily authorise and verify your identity, and know that you’ll be protected.
To find out which devices are available go to Samsung Pay.
Dated: 21 May 2019
Additional cardholders are able to register their card for Samsung Pay.
All cardholders can register their card for Samsung Pay.
Here’s what you need to know about setting up and using Samsung Pay.
Samsung Pay is a contactless payment method that allows you to add your eligible NAB Visa cards to a Samsung device. You can then make contactless payments right from your phone or watch without using your physical card, even when traveling internationally.
When you use Samsung Pay, you’ll still receive the same benefits and rewards offered by your eligible NAB Visa card.
Samsung Pay includes many security features, including an industry-standard encryption platform. Your card information is never revealed or shared with merchants or with Samsung. Samsung Pay also requires you to use a personal four-digit device code or biometric identifier (like a fingerprint) for an added layer of protection. For more information on Samsung’s privacy and security policies, see the Samsung Privacy Policy.
To learn more, visit the Samsung Pay FAQs.
To set up Samsung Pay, you'll need your compatible Samsung device and smartphone (these may be the same device), as well as your eligible NAB Visa card. You’ll also need to have the latest version of the Samsung Pay app and a data connection. You won’t need a data connection to use Samsung Pay for purchases.
Follow Samsung Pay’s enrolment instructions. Enter your NAB Visa card details and follow the prompts.
You can enrol more than one eligible NAB Visa card with Samsung Pay. However, you can only set one card as the ‘default’ card. Your default card is used for contactless transactions. To learn more, visit the Samsung Pay FAQs.
Additional cardholders of personal cards Additional cardholders can enrol their card on Samsung Pay.
Business credit or debit cardholders All cardholders can register their card for Samsung Pay.
As a facility or business owner, you can only remove a cardholder’s access to Samsung Pay by closing the physical card. To remove a cardholder from your business card, please call NAB on 13 10 12 from 8am to 7pm Monday to Friday, or 9am to 6pm on weekends (AEST/AEDT), +61 3 8641 9937 if you're overseas, or contact your NAB banker.
No one can use your Samsung device to make payments unless they enter your chosen personal device code or verification method. No one can access your personal banking details as they’re not stored on the device.
If you misplace or lose your Samsung device, you can delete the NAB Visa card from the Samsung app on your paired smartphone. If your paired smartphone is the same Samsung device use Samsung Pay on, you can log into Find My Mobile with your Samsung account to reset your device. This will delete your card in Samsung Pay.
If your card is lost or stolen, you can block your card immediately in the NAB App, NAB Internet Banking or by calling us on 1800 033 103 (within Australia) or +61 3 8641 9121 (from overseas), 24 hours, 7 days a week. You can keep using Samsung Pay while you wait for your new physical card. Your replacement card details will be updated to your device automatically.
The Samsung device is protected with your chosen device code or biometric identifier (such as your fingerprint). This needs to be entered before your Samsung device can be used to make transactions. Please refer to the Samsung device FAQs.
If you suspect fraud on your account please contact NAB immediately:
When you add your NAB Visa Debit Card to Samsung Pay, the card will default to the Visa network. You will see the option to change the payment network to eftpos.
If you change payment networks, that network becomes the default for future purchases until you change it again.
Please note: to use your NAB card in-store with Samsung Pay outside of Australia, you’ll need to switch your card back to the Visa network.
To switch from the Visa network to eftpos on Samsung Pay with your existing Nab Visa Debit Card, you’ll need to remove your card from the Samsung Pay wallet app, then add it again.
Both Visa and eftpos are available when you make a purchase using your debit card on Samsung Pay. Benefits for each include:
Important information
Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co., Ltd.
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