Things to know about regular payments

  • Regular payments are any payments you set up for a scheduled and repeated frequency.
  • A regular payment can help you avoid missed payments for things like credit card repayments or help you meet a savings goal. This helps establish a good credit history and get a loan.
  • You can set up regular payments to transfer money between your NAB accounts or make payments using ‘Pay anyone’.
  • You can’t set up a regular ‘Pay anyone’ payment using someone’s PayID® details.
  • If you set up a regular ‘Pay anyone’ payment and change your bank account details, it’s your responsibility to update your payment.
  • Daily transfer limits apply to some online payments.

Steps to schedule regular payments

Creating a regular payment is an easy way to schedule payments or bills.

NAB app

Instructions for mobile devices

  1. Log into the NAB app.

  2. Tap Transfer & pay. If you’re using an Android phone, tap the Menu icon first.

  3. Tap the account you want to transfer from.

  4. Tap Pay anyone.

  5. Choose an existing payee or tap BSB & Acc to add new payee details.

  6. Tap Amount ($) and enter the amount. Tap to add a Reference or Description if required.

  7. Tap Pay when.

  8. Tap Recurring

  9. Tap Frequency and select from the options listed.

  10. Tap Set start date and choose a date from the calendar.

  11. Payments are set to Until further notice by default. To continue, tap Apply.

  12. Tap Next.

  13. You may receive a protect yourself from fraud message if your payment has indications of a potential scam. You can review the details before you continue, change or cancel your payment.

  14. Confirm all details are correct, then tap Pay.

  15. To authorise the payment, enter your internet banking password or passcode.

  16. You’ve created a regular payment. You’ll see your payment receipt.

NAB Internet Banking

Instructions for web browsers

  1. Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.

  2. Select Transfer & Pay then select ‘Pay anyone’ from the drop-down menu.

  3. Select the account to transfer from in the drop-down menu.

  4. Select either Saved payee or New payee to make a payment to someone.

  5. When making a payment to a Saved payee, select a previously saved payee in the drop-down list.

  6. When making a payment to a New payee, select ‘BSB & Acc’ as the Payment type.

  7. Enter the relevant payment details and ensure the BSB is validated.

  8. Select ‘Recurring’ as the Pay when option.

  9. Select the Frequency, Start date and for how long to Continue payments.

  10. Enter the Amount, Reference (optional) and Description (optional).

  11. Select Next.

  12. You may receive a ‘Protect yourself from fraud’ message if your payment has indications of a potential scam. You can review the details before you continue, change or cancel your payment.

  13. Check the funds transfer details are correct.

  14. Select Pay now.

  15. You may receive a security code via SMS or push notification.

  16. Select Submit.

  17. You’ve created a new regular payment.

  18. Save and share your payment receipt by tapping the printer icon.

Steps to edit regular payments

You can make updates to your regular online payments using online banking. Change dates, amounts or other details in a few easy steps.

NAB app

Instructions for mobile devices

  1. Log into the NAB app.

  2. Tap More. If using an Android, tap the Menu icon first.

  3. Tap My payments.

  4. In your Future payments list, select the regular payment you want to modify.

  5. Tap Modify payment. You can also choose to Cancel payment.

  6. Make changes to the receiving account, amount or reference if needed.

  7. Tap Pay when to update the payment date.

  8. Tap Set start date.

  9. Select a date from tomorrow onwards.

  10. Make any other changes to the frequency and duration if needed. Then, tap Apply.

  11. Tap Next.

  12. You may receive a protect yourself from fraud message if your payment has indications of a potential scam. You can review the details before you continue, change or cancel your payment.

  13. Confirm all details are correct and tap Pay.

  14. Authorise the payment by entering your passcode or password.

  15. The payment is successfully updated. Tap Share receipt to share the new details.

NAB Internet Banking

Instructions for web browsers

  1. Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.

  2. Select Transfer & Pay.

  3. Select ‘Payment list’ in the drop-down menu.

  4. Find the payment you are looking for and click Modify.

  5. Make changes where needed, you can also cancel the payment permanently.

  6. When making changes, be sure to do this at least the day before the payment is scheduled to be paid.

  7. Select Next.

  8. You may receive a ‘Protect yourself from fraud’ message if your payment has indications of a potential scam. You can review the details before you continue, change or cancel your payment.

  9. You may receive a security code via SMS or push notification.

  10. Select Submit.

  11. You have now edited a recurring payment.

  12. Save and share your payment receipt by tapping the printer icon.

Don’t have the NAB app?

Download the app today for a more convenient banking experience.

NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

PayID® is a registered trademark of NPP Australia Limited.