What are NAB Alerts?

NAB Alerts can help you keep up to date with your personal finances via an alert straight to your mobile or email.

If you have an eligible NAB account, you can request to receive the NAB Alerts at no charge.

Our step by step guide can help you set up NAB Alerts for your phone and email.

Balance alerts

This alert is when you schedule your account balance to be emailed to you weekly, fortnightly, or monthly. You can also select to receive your alerts at 8am, 11am, 2pm, or 5pm (AEST/AEDT).

Information contained in the NAB Alert will be current at the time we create the alert rather than as at the time of receipt or delivery. If delivery of the message is delayed by your mobile phone provider or email service provider, the balance may be out of date.


Credit card payment reminder alerts

You can set up this alert to get credit card payment reminders up to 7 days before the payment is due, either via email or SMS.

These alerts are intended as a reminder and aren’t a substitute for checking payment due dates and your statements. We’ll only send you a credit card alert reminder when you have a minimum payment due.

Funds transfer alerts

You can set up this alert to receive SMS notifications of the success or failure of NAB Internet Banking funds transfers. You can also request to send an SMS alert to another mobile number about the success of the payment.


Eligibility for NAB Alerts

To be eligible to receive NAB Alerts, you must have one of the following accounts:

Personal transaction accounts

  • NAB Classic Banking
  • NAB Gold Banking (off sale)
  • NAB eBanking
  • NAB Clear Banking

Personal savings and investment accounts

  • NAB iSaver
  • NAB Reward Saver

Credit cards

  • Selected NAB personal credit cards (excludes JB Were and HomeSide branded credit cards).
  • NAB commercial credit cards (credit card payment reminder alerts only).

If you have an older account that isn’t eligible for NAB Alerts, you could upgrade your account to a new everyday banking account.

You can apply online – it’s quick and easy, and all you need is your BSB and account number.


Get started

To sign up to NAB Alerts you must be registered for NAB Internet Banking with a primary NAB ID, have an eligible account and be an account holder of the nominated account(s).

Follow our step-by-step guide on signing up for NAB Alerts, and you're set. You will then be able to receive up to date alerts on your phone or by email.

NAB Alerts can be used with all Australian mobile phones and mobile service providers. You can only activate NAB Alerts on one phone and email address at a time.

Want to change when you receive alerts? Don’t want to use NAB Alerts anymore? You can update your preferences, details or cancel the service anytime. Follow the steps in our help guide for more information on how to update your NAB Alert settings.


Important information