Stay informed with NAB Alerts

Payment approval alerts

You can set up this alert if you're an approver on an account and want to receive an email or SMS notification when a payment requires approval.

Credit card payment reminder alerts

You can set up this alert to get credit card payment reminders up to seven days before the payment is due, either via email or SMS.

These alerts are intended as a reminder and aren’t a substitute for checking payment due dates and your statements. We’ll only send you a credit card alert reminder when you have a minimum payment due.

What you need to know

To sign up to NAB Alerts you must be registered for NAB Internet Banking with a primary NAB ID, have an eligible account and be an account holder of the nominated account(s).

Once you have signed up to NAB Alerts you will then be able to receive up to date alerts on your phone or by email.

NAB Alerts can be used with all Australian mobile phones and mobile service providers. You can only activate NAB Alerts on one phone and email address at a time.

Your credit card alert reminder will only be sent when you have a minimum payment due. These alerts are intended as a reminder and are not a substitute for checking payment due dates and your statements.

Want to change when you receive alerts? Don’t want to use NAB Alerts anymore? You can update your preferences, details or cancel the service anytime.

Important: You may not receive statement notification emails if your email address is invalid, the message goes to spam, or your mailbox is full.

• If your email address is invalid or has changed, you can update your email in the Profile section of the NAB App or the Profile and Settings section in Internet Banking.
• If you find emails are going to spam, please mark NAB messages as ‘Not spam’ and add NAB to your list of trusted contacts.